Job Information
ThermoFisher Scientific Field Engineer Specialist in Barcelona, Spain
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Location:
The ideal candidate will reside in or around Barcelona.
A Field Service Engineer is considered a “remote” colleague and will be issued a fleet vehicle to allow for travel to multiple customer locations, mostly in the Catalonia area. Some overnight travel (20-25%) will be expected.
Summary:
The Binding Site (PDX), part of Thermo Fisher Scientific, is a global leader in specialty diagnostics that provides diagnostic assays and instruments to improve the diagnosis and management of blood cancers and immune system disorders. The Binding Site offering is widely recommended for multiple myeloma diagnosis and monitoring across all stages of the disease by major clinical guideline publications. In addition, The Binding Site is an active and influential contributor to the broader scientific community. To find more, visit https://www.thermofisher.com/bindingsite
The Field Service Engineer will deliver complete services on laboratory products including installation, repairs and preventative maintenance. Our ideal candidate will be customer-focused, an advocate for Thermo Fisher Scientific in customer laboratories, driving focus and improving customer delivery and overall experience. The FSE will be eager to drive growth.
Responsibilities:
Perform on-site installation, repair, and preventive maintenance as well as telephone support of the PDX products.
Accurately report the service activity through the company's integrated management system. Must be proficient with the use of customer management software to track service calls, lead parts inventories, and complete job tasks, ensuring customer database accuracy.
Keep control of the stock of spare parts, coordinating and performing stock counts when required.
Carry out specific projects, task or reports commissioned by the manager.
Keep the Technical Service management advised of issues and support needs.
Attend national and international training courses when required.
Must be customer-focused, working in conjunction with applications and sales teams.
Minimum qualifications
Bachelor’s degree in Biomedical Engineering, electrical, mechanical, electronics or related field.
3+ years of technical field service experience
Customer friendliness and a professional demeanor
Experience in the medical equipment industry, preferably in clinical analyzers, will be an advantage.
Multidisciplinary knowledge and experience in electronics, mechanics and computing will be valued, as well as the ability to solve problems.
PC literacy including MS Office and Outlook.
Intermediate level of english
Maintain a valid car driver’s license and satisfactory driving record.
At Thermo Fisher Scientific, each one of our 50,000 extraordinary minds has a unique story to tell. Join us and add to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.