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Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. This position coordinates the receptionist and clerical functions and activities of the department. The incumbent is responsible for the accurate transcription of physician's orders, while managing the patient documentation systems. The incumbent is generally the first contact in public relations for the nursing department. This position is also responsible for scheduling all Radiology procedures which includes gathering, entering and scanning orders. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1.High School Diploma or equivalent. PREFERREDQUALIFICATIONS: EXPERIENCE: 1. Two (2) years relevant experience. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Coordinates incoming requests for Radiology Services relative to room allocation, supplies, and technologist and Radiologist availability. 2. Communicates consistently and accurately with Technologists relative to scheduling and reporting activities. 3. Schedules patients in accordance with scheduling guidelines, with the ability to prioritize according to patient needs. 4. Returns scheduling calls promptly and courteously. Identifies and communicates need for scheduling modifications and development. 5. Consults with physician's office to ensure written orders are obtained as needed. Verifies written orders with physician for accuracy and ensures that written orders match schedules. 6. Upon receiving the written order, verifies completeness, notifying ordering physician of any inaccuracies. Creates order and then scans order in a timely manner once received via mail or fax. 7. Performs daily audits to verify receipt of written orders, notifying ordering physician when one has not been received. 8. Obtains a complete patient data set when scheduling procedures in support of hospital's revenue cycle. 9. Assists in ensuring all outpatient procedures meet medical necessity requirements prior to scheduling the procedure. 10. Informs appropriate personnel of patient arrival for appointment. 11. Screens, evaluates, and prioritizes all incoming telephone calls in such a way that urgent situations related to the provision of patient care are handled in an appropriate manner. Refers phone calls to proper personnel in a timely manner. 12. Receives and responds to patient and staff needs and complaints appropriately within the realm of the "patient care" environment, involving department Managers and patient representative as needed. Communicates perceived problem issues to Manager/Director. 13. Ensures phone mail status is appropriate at all times. Follows up or forwards phone mail messages in a timely fashion. 14. Communicates required patient preps to referring physician's representative at time of scheduling. 15. Responsible for clerical functions for the department. 16. Responsible for collating and maintaining patient x-ray files, printing films and burning cds 17. Acts as focus of communication between guests, callers and radiology staff. 18. Responsible for clerical instruction of new employees and radiology students including completion of student evaluations. 19. Assists in maintaining necessary supplies. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the ess