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Washington County Mental Health Services Assistant Program Manager - Residential in Barre, Vermont

Notice of Position Opening

Position: Assistant Program Manager I

Division: Community Developmental Service

Reports to: Program Manager I

* $3,000 Sign on Bonus *

We are an innovative person-centered organization dedicated to supporting individuals and families in Central Vermont for over 50 years. Focused on empowering individuals with Intellectual and Developmental Disabilities (IDD) and providing trauma-informed care, our dynamic and caring team promotes creativity, growth, and a positive environment.

Summary of Position: As the Assistant Program Manager, you will play a crucial role in our mental health residential facility for adults in Vermont. This role encompasses elements from various positions, ensuring a comprehensive approach to support and care.

Essential Functions:

  • Creates schedule for Residential Behavioral Support Specialist team providing coverage on any shifts that are not staffed.

  • Act as primary contact to residential behavioral support specialists for questions and training.

  • Serve as a primary support staff in a residential setting, working with adults with developmental disabilities.

  • Provide total care for day-to-day tasks, including bathing, grooming, transportation, housekeeping, grocery shopping, and meal preparation.

  • Provide transportation to and from community activities, mental health appointments, and school (if applicable). Use of personal vehicle may be required.

  • Promote an active lifestyle through engagement in activities and exercise.

  • Provide individualized services across different settings, including in the community.

  • Deliver and administer medication according to agency guidelines.

  • Contribute to the development and ensure support with progress towards objectives identified in Individual Support Agreement (ISA).

  • Preserve privacy, confidentiality, and ensure dignity for all residents.

  • Capture online notes, data related to residents’ daily experiences, and treatment plan progress in electronic medical record software.

  • Lift and transfer residents, up to 30 pounds, in a safe manner

  • Work with 1-2 clients in crisis or with high clinical acuity including supporting client 2 or 3 on 1 while maintaining client in line of sight at all times.

  • Be a positive influence.

  • Shape new behaviors and support learning through implementing customized behavior plans and developing healthy, therapeutic relationships with residents.

  • Provide safe and reliable supervision, navigating stressful or escalated moments.

  • Attend training, workshops, and treatment team meetings.

  • Other duties as assigned.

    Qualifications:

  • High School Diploma or equivalent.

  • Possession of a valid driver’s license, excellent driving record, and access to a safe, reliable, insured vehicle.

  • Experience with technology such as Microsoft Suite.

  • Prior experience working with individuals with intellectual and developmental disabilities preferred but not required.

  • Ability to assist clients that may require physical interventions and frequent physical activity. Ability to walk up to several miles and lift and transfer up to 30 pounds.

  • Ability to effectively manage and de-escalate situations involving clients who may become combative or willing to participate in mitigation training.

  • Skills to work with mental health/developmental/co-occurring residential clients with highly complex medical needs.

  • Skills to deal with extensive instances of unpredictability exhibited by clients. Including things such as suicidality and exhibiting dangerous behaviors towards self or others.

    Successful Candidates Will:

  • Possess the ability to work independently and as a team.

  • Follow through with assigned tasks.

  • Possess effective written and verbal communication skills.

  • Possess and expresses great patience and empathy for residents.

  • Positive attitude and sense of humor.

  • Ability to adapt to a changing environment.

    What We Offer:

  • Competitive compensation with opportunities for overtime.

  • Bi-annual difficulty of care stipend.

  • Generous medical, dental, vision, life, and accident insurance.

  • Matching 403(b) contributions starting at 4.25%.

  • Employee assistance plan.

  • Generous sick and vacation accruals with 12.5 paid holidays annually.

  • Mileage reimbursement for agency-related travel.

  • Employer-paid life, AD & D, Short Term & Long-Term Insurance.

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