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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Business Analyst

What does a successful Senior Business Analyst do?

We are looking for bright, highly motivated and ambitious Senior Business Analysts to join our team. You will work with our product or client organisations to ensure we retain core integrity in the solution, and that the enhancements, applications and localisations that you design fit with our overall strategy.

The position involves eliciting and documenting business requirements, working directly with product teams and clients, as well as seeing each project through development, testing and implementation.

What you will do:

• Define and Plan – help to shape the scope of the project through assessing what use cases or business processes need to be analysed. You will work with the Product Management, Client Delivery and Development groups to agree the SDLC model to be used for the project and to plan out the number of sprints or development cycles that will be included in the project.

• Analyse - be responsible for documenting business requirements for the Use Cases/Business Processes that they have been allocated. Requirements will be documented using Use Cases, User Stories and Acceptance Criteria. Supporting wireframes, screen/data flows or process flows will be created as required.

• Design & Build - be responsible for working with the development teams to ensure that all requirements are fully understood. Typically regular collaboration meetings will occur to review the requirements and the solution that is being built to ensure that all of the scope is delivered as the Business Analyst would expect. You may also be required to break down some of the larger Use Cases into User Stories to aid the development teams with their development. In addition the Business Analyst should use this phase to document any test or acceptance criteria that must be fulfilled in order to prove that the product is working as expected.

• System Testing - manage the co-ordination of the solution with all the impacted teams. Managing solution issues through to resolution and performing impact analysis to potential change requests.

• User Acceptance Testing - help the client define their UAT strategy. Provide support to the Client Business Analyst as the UAT phase progresses. Managing solution issues through to resolution and performing impact analysis to potential change requests. Support will continue through to pavement/live proving testing.

• Implementation - ensure the product is fit for implementation into a production environment and support the client with any implementation tasks or activities as required. You will become an expert in the on-going configuration and roll-out of the product for future client implementations.

What you will need to have:

• Have demonstrated experience in Business Analysis (product/solution definition preferred

• Strong understanding of Cards business and how / why banks use different solutions

• Ability to look holistically across technology, people, process and data when defining solutions

• Have passion for business solutions

• Be a self-starter, and work well in a team

What would be great to have:

• Knowledge of VisionPlus & Mainframe would be desirable but not essential

• Proficient in the use of Confluence and Jira Agile delivery tools

• Proficient in the use of Microsoft Visio

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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