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Description Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. Primary Purpose: The IT Business Operations Analyst is a key resource to help define and manage internal IT standards and processes, identify and communicate best practices to share with the IT Project Management Office, perform business analyst tasks on key projects as needed and be flexible to support the office of the CIO as needed. Why work at MCC: Compensation: $90K - $100K annually Generous benefits package including medical, dental, vision, disability, life insurance and 401(k) Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays Responsibilities: Business Analyst / IT PMO Support Responsibilities: Gather, document, and validate business requirements from clients and stakeholders. Translate business requirements into functional and technical specifications. Collaborate with developers, testers, and project managers to ensure alignment and feasibility of solutions. Conduct testing, troubleshooting, and user acceptance of solutions. Provide training, support, and documentation to end-users and stakeholders. Monitor and report on project progress, issues, and risks. Conduct research and analysis on industry trends, best practices, and benchmarks. Provide insights and recommendations to enhance business processes, systems, and performance. Coach project business analysts on best practices IT Financial Management Help Information Technology teams with annual budget planning and project budget planning Partner with Finance to clearly communicate planned and actual spend against budgets Prepare reports from financial systems, BI systems or manually in spreadsheets 2 for spend reporting, budgeting templates to be shared with key stakeholders and leadership Prepare budget and financial presentations to communicate key points related to budgeting, IT spend, project portfolio Manage IT financial processes to ensure IT Managers understand the processes and follow the disciplines in a complete and timely manner Training & Communications: When new processes and identified and defined, determine the best way to train IT resources on the processes, develop training material or presentations and present content in a thorough and efficient manner Prepare status communications on varying topics as needed in appropriate formats Collaborate with both IT resources and other business functions to ensure all parties are aligned and on the same page for goals and deliverables. Research & Procurement Help identify and pilot productivity and collaboration tools to drive efficiency is internal IT operations Assist other IT functions in research on software solutions and delivery partners On occasion, drive an RFI (Request for Information) or RFP (Request for Proposal) in the effort to select new IT vendors and suppliers Collaborate with Corporate Procurement team to get status of IT backlog and communicate priorities Change Management & Quality: Help identify a framework, best practices and standards for quality and change management across our IT delivery organization. Help customize the framework as needed to fit our internal culture and needs Lead the rollout of the framework and manage ongoing process to ensure they are incorporated into the overarching IT PMO processes Small Project Execution: Lead project teams and manage resources effective