Job Information
Jolt Credit Union Part Time Member Service Rep (Branch Operations) in Bay City, Michigan
Jolt Credit Union is seeking a Part time Member Service Representative (Branch Operations) at our Euclid Avenue branch in Bay City. Are you passionate about providing friendly and accurate service? Are you happy to inform members about products and services that will benefit them? If you're ready to give it all you've got, every day and everywhere, it's time you join the Jolt Credit Union team!
We offer:
- 401k with match
- Teladoc telemedicine
- Dependent Care Flexible Spending Account
- Employee Assistance Program
- Employee Wellness Program with quarterly bonus incentives
About this position:
This is a part time position and hours will average 24 - 28 per week between Mon & Sat. Customer service experience is a must; credit union, teller, cash handling, or sales experience a plus. Incentives are earned based on referrals.
The Member Service Representative (Branch Ops) is primarily responsible for the following:
- Deliver service to both members and coworkers that is in alignment with our Service Promise: "Giving it All We've Got, Every Day and Everywhere"
- Credit union product promotion and recommendations
- Verifying cash in drawer at beginning and end of day
- Processing deposits, loan payments, VISA payments, and other types of payments
- Disbursing account withdrawals and cashing checks
- Process other transactions relative to accounts, credit cards, loans, etc.
- Issuing Cashier's checks
- Cashing U.S. Savings Bonds
- Responding to member inquiries (interest rates, account balances, etc.)
- Assisting with balancing branch, vault, ATM, etc.
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