Job Information
Robert Half Collections Specialist in Beaverton, Oregon
Description
We are offering a short term contract employment opportunity for a Collections Specialist in Beaverton, Oregon. The focus of this role is to manage the collection processes for our customers, ensuring payments are received in a timely manner and any issues are resolved efficiently. The successful applicant will have the opportunity to work in a dynamic and fast-paced environment, utilizing skills in Microsoft Excel, customer service, accounts receivable and NetSuite.
Responsibilities:
• Communicate with customers via phone and email to collect payments
• Develop strategies to minimize customer payment aging
• Handle commercial collections and monitor customer credit accounts
• Advise on account write-offs when necessary
• Manage a portfolio of accounts and invoices
• Collaborate with the accounting department as necessary
Requirements
• Proficient in using Microsoft Excel for data entry, analysis and reporting.
• In-depth understanding of Collection Processes is necessary.
• Strong Customer Service skills are required to effectively handle client queries and complaints.
• Familiarity with Accounts Receivable (AR) processes and procedures.
• Experience with NetSuite software for managing financials and accounting highly preferred.
• Strong problem-solving abilities to resolve payment and account issues.
• Ability to handle sensitive financial information with discretion and integrity.
• Detail-oriented with the ability to accurately document and report collections activity.
• Strong negotiation skills to ensure timely and effective debt repayment.
• Ability to maintain a high level of professionalism and ethical standards.
• Must be able to work independently and as part of a team.
• Able to manage multiple priorities and meet deadlines.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.
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