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Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Okta is seeking an experienced Post Contract Vendor Management specialist to join Okta's Strategic Sourcing & Procurement (SS&P) organization. The primary focus of this program will be on Post Award Contract Management with emphasis on managing Spend and SLAs for Okta's suppliers in categories primarily within Engineering and Service Delivery. These categories include Data Center and Hosting Services, Database Management and Application Monitoring, Virtualization Software and other categories as needed. The Vendor Management program goals include Supplier Relationship Management and establishing & leading Supplier Business Reviews. This role will closely partner with various functional groups including Engineering, Technical Program Management, Service Operations, FP&A and Strategic Sourcing with aim to contribute towards and meet annual and strategic metrics for Strategic Sourcing organization. Responsibilities: Lead the development and documentation of Vendor Management framework and business processes and align them with the Sourcing & Procurement processes and policies. Work with leadership and peers from various groups, and stakeholders to gain approvals and implement the framework Act as an advocate and driver of strategic direction, mission, and vision of the Vendor Management department Identify, plan, and track cost and usage metrics that provide clues for optimizing the use of resources across categories listed above Collaborate with Program Management, Service Operations, Engineering, and other needed stakeholders to create visibility into the pipeline for NPI, new capability requirements, operational plans, upgrades, retrofits etc. to develop a platform for proactive engagement and to alignment on multiyear strategy and plans Boost monitoring and reporting capabilities by creating data collection pipelines for cloud optimization metrics, automating controls and reports, and by performing analysis to spot irregularities and find opportunities Take contractual ownership for main suppliers in listed categories to ensure that service levels and contractual obligations are met Partner with Strategic Sourcing and functional teams to optimize the cost-effectiveness of supplier agreements by ensuring compliance of negotiated terms Coordinate with asset management resources to assist in the management and tracking of cloud-based entitlements Track key milestones (expirations, renewals), measure and report on supplier performance and manage the delivery of performance feedback to suppliers Develop Quarterly Business Review (QBR) framework in partnership with stakeholders, secure approvals on the same and implement QBR cadence with selective suppliers Monitor and track credits tied to supplier contracts Create and implement mechanisms and channels to gather operational issues and to tie them back to existing contractual SLAs for effective supplier performance management and to guide future contract negotiations and improvements in the contractual SLA clauses Create scorecards for suppliers to capture spend patterns and performance metrics and tie them back to contracts as needed. Drive accountability on both sides, and provide visibility into opportunitie