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LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

LinkedIn is looking for a HR Ops Associate, with in-depth domain understanding to administer Learning services, Verification of employment and Requisition approval process out of APAC countries. The scope would be to manage employee queries, partnering closely with the Talent Acquisition, Talent Development team on initiatives which include but not limited to creating Employment Letters, Salary Certificate & Background Checks along with managing Learning Services tasks.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Roles and Responsibilities:

• Manage and resolve employee queries in a timely and effective manner within the established SLA.

• Partner closely with the Talent Development teams on various HR initiatives.

• Support Learning Management System, including user management, course and attendance uploads, and reporting.

• Create and manage Employment Letters, Salary Certificates, and Background Checks.

• Managing knowledge content for employees across scope category

• Lead and support Systems Testing deliverables. Partners with technical team to create test scenarios for extremely complex technology solutions (new tool deployment & improvisation of existing tool).

• Act as a point of contact for cross functional partners to understand and support the team with best practices, processes & tools knowledge, bug identification, workarounds, and issue resolution

• Demonstrate continuous improvement mindset, work closely process excellence team on improvement opportunities to improve service delivery, stakeholder and employee experience

Basic Qualifications

• 5+ years of experience in managing HR Operations with specialty in learning services and employee certificates.

Preferred Qualifications

• Experience in understanding on Learning Services and employment certificate process.

• Experience with the following tools & systems: Cornerstone, Workday, ServiceNow, and the Microsoft business suite including SharePoint

• Ability to understand and has proficiency with Learning Management Systems and other training-related software.

• Experience as escalations lead experience in a customer service environment

• Experience in building relationships & collaborating with stakeholders to delivery on strategic priorities

Suggested Skills

• Communication

• Stakeholder Management

• Understanding of Microsoft Office Suite

India Disability Policy

LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.