Robert Half International Customer Service Representative in Bensenville, Illinois
Description Customer Service Representatives will be interested in OfficeTeam's new position if they love building solid customer relationships and want to work in the growing Motor Freight Forwarder industry. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This Customer Service Representative position is based in the Bensenville, Illinois region and is a long-term temporary-to-full-time employment opportunity. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.
How you will make an impact
Be a part of business development by by actively cross-selling and referring customers
Handle incoming telephone calls
Provide accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications Requirements - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proven computer skills
Microsoft Office knowledge required
Customer service and office administrative skills
Excellent written/verbal communication and organizational skills
Ability to interact effectively with internal and external partners and clients/customers
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Customer service experience desired
Proven knowledge of Receptionist Duties
Strong familiarity with data entry
Administrative Assistance experience highly desired
Retail experience preferred
Multi Task experience preferred
Supportive, positive attitude with a professional demeanour applied to all tasks
Experience performing extensive research to resolve complex customer inquiries
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.