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Whirlpool Corporation Site Operations Product Owner, Senior Analyst in Benton Harbor, Michigan

ABOUT WHIRLPOOL CORPORATION

Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

The team you will be a part of

The Digital Marketing team develops marketing, merchandising and creative strategies and affiliated programs to promote the organization's products and services through the Internet or other digital channels to increase exposure to and business from the target audience and analyzes their effectiveness. Develops and maintains website graphic designs and layout to support the organization's image, identity and brands. May be responsible for social media marketing and online community management.

This role in summary

Whirlpool Corporation is seeking someone passionate about direct-to-consumer (D2C) experiences to lead the e-commerce experience within our digital properties. Our ideal candidate is someone who has a passion for driving solutions for the end user and experience with D2C platforms. This candidate will lead managing a team of authors while prioritizing and defining meaningful experiences for our consumers across our digital properties. You’ll inspire others to put the user first and craft experiences that highlight our products through promotional content, which are integral to everyday life. This candidate is a strategic and driven leader with a consumer-first mindset.

Your responsibilities will include

  • Manage a team of contractors on our Authoring Enablement team and coach them to ensure project timelines and goals are being met

  • Serve as the bridge between D2C sales and CDJ (Consumer Decision Journey) product teams to decide what needs to get built to deliver the appropriate business outcomes

  • Use creativity and collaboration to find solutions to problems, while maximizing return on effort

  • Prioritize and write stories to translate high-level consumer and business

  • Optimize time-to-market and operational efficiency through process improvements, enhancing consumer engagement and product visibility, and ensuring optimal performance of Core Web Vitals

Minimum requirements

  • Bachelor’s degree

  • 2+ years of experience in a digital product management or product owner role

Preferred skills and experiences

  • Degree in Software Development, Design or Marketing

  • Agile / Product Management Certification

  • Experience working with analytics, A/B testing and user research tools

  • Previous experience in software, web development or eCommerce

  • High effectiveness in managing cross-functional teams

  • Exceptional writing and editing skills, combined with strong presentation and public speaking skills

  • Experience working with Jira and Confluence

Additional information

Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We apply ‘always on’ flexibility to all work days. You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. Employees in this role work in person Monday through Thursday with the option to work from anywhere on Friday.

We offer other flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

  • Flexible Friday - Option to work extra hours Monday through Thursday to finish up work early on Friday.

  • Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.

  • Sabbatical - Four weeks paid leave after every five years of service.

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .

At Whirlpool Corporation, we value and celebrate diversity. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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