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PRGX, Inc. Senior Analyst II - Freight Transaction Auditor/Specialist (US-Remote) in Bentonville, Arkansas

About PRGX Global, Inc


PRGX Global, Inc. is a global leader in Recovery Audit and Spend Analytics services. With over 1,500 employees, the Company serves clients in more than 30 countries and provides its services to 80% of the top 20 global retailers and a large share of the top 50 companies in the Fortune 500. PRGX delivers more than $1 billion in cash flow improvement for its clients each year. The creator of the recovery audit industry more than 40 years ago, PRGX continues to innovate through technology and expanded service offerings. In addition to Recovery Audit, the Company provides Contract Compliance, Spend Analytics and Supplier Information Management services to improve clients’ financial performance and manage risk. For additional information on PRGX, please visit .

Job Description


  • Conducts audits without supervision using client data to identify errors and recover revenue

  • Produces claims

  • Reviews freight contracts, agreements, client deal files and electronic documents

  • Builds relationships with vendors

  • Provides senior level input/research on claims challenged by client

  • Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.

  • Performs quality control audits behind less experienced auditors

  • Shares best practices

  • Provides training of less experienced auditors and staff

  • Good understanding and knowledge of AR, AP and procurement functions

  • Proficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc)

  • Adheres to the overall timing and deadline of an audit cycle.

  • Assists in the design of project tools


  • Excellent IT knowledge and working knowledge of Microsoft Office

  • Knowledge/experience with freight related transaction audits

  • Minimum of 2-3+ years’ professional business experience in Accounting/Auditing related work

  • Minimum of 2+ years in a client facing environment


Domain/Industry Knowledge & Focus

  • Broad understanding of recovery audit concepts especially around Freight/Transportation audit related concepts

  • Basic awareness of broader industry

  • Well-developed understanding of Retail recovery productivity

  • Deeper knowledge in freight related claim concepts such as

  • Collect should be Prepaid

  • Freight on Backorder

  • Failure to combine/master bill of lading

  • Inbound/Outbound Freight on Recalls

  • Familiar with recovery audit priorities for assigned customers

Data Analysis

  • Proactively finds and seeks information from multiple sources

  • Finds subtle trends in data and understands impact for client and the business

  • Must work with Data Services and Client in most Freight data related subject

Problem Identification & Resolution

  • Takes a systematic and logical approach to problem solving

Claim Production & Quality

  • Produces high-quality claims of all levels of complexity

  • Participates effectively in complex vendor correspondence

  • Begins to develop competency in more complex claim types

  • Understands performance metrics and key metrics for their accounts

  • Recommends changes in audit processes

  • Provides direction, job shadowing and training to less experienced staff

  • Shares audit best practices with others

  • Audits without direct supervision

  • Supports the development of new audit tools

  • Able to QA peers doing same audit scope

Client & Supplier Management

  • Recommends to upper levels opportunities to expand existing audits



Maintains a Client Focus

  • Understands client’s business, needs and requirements

  • Takes personal responsibility for client issues

  • Communicates with clients and vendors in professional and responsive manner

  • Acts in the best interest of client, vendor, and PRGX


Communicates with Impact

  • Communicates in a confident manner and makes a positive impression

  • Encourages and listens to input from others

  • Influences through one well-developed style

  • Can read the audience and adapt communication to audience needs

  • Openly and proactively communicates to others


Displays Emotional Intelligence

  • Remains calm and composed in challenging situations

  • Works effectively under pressure and rises to challenge

  • Recovers quickly from setbacks without losing momentum

  • Easily and quickly adapts to changing priorities or situations

  • Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly

  • Considers the perspective of others when conflicts arise

Organizes & Prioritizes

  • Organizes info & resources to complete tasks & projects

  • Identifies order of steps to successfully complete a project

  • Handles multiple demands and priorities with little direction

  • Prioritizes work according to relative urgency & importance

  • Adapts plans when circumstances change

Takes Initiative

  • Organizes info & resources to complete tasks & projects

  • Identifies order of steps to successfully complete a project

  • Handles multiple demands and priorities with little direction

  • Prioritizes work according to relative urgency & importance

  • Adapts plans when circumstances change


Drives for Results

  • Persistent in overcoming challenges with minimal support

  • Completes projects with little support or direction

  • Strives to exceed own and team's goals

  • Demonstrates stamina, energy and focus over extended periods

Manages Execution

  • Leverages assigned resources

  • Clarifies responsibilities for individuals on projects

  • Supports junior level staff

  • Coordinates work efforts with colleagues

  • Recommends resources needed to complete projects

Provides Direction

  • Provides direction to junior level staff on how to complete tasks

  • Defines clear performance standards for assigned tasks/projects

  • Helps others understand how work supports project goals

    Skills & Requirements Qualifications

PRGX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, Protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.