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Maternity Care Coalition Advocate III, Healthy Families America in Berks, Pennsylvania

Responsible for providing strength-based home visitation services to pregnant people and parenting families.  Provides case management services consisting of completing assessments, presenting evidence-based health, parenting, and child development education and facilitating referrals and other supportive services.

 

Essential Functions

 

  • Provides intensive case management services including assessments, referrals and follow-up to at risk pregnant people and parenting families through routine home visits and regular phone contact
  • Supports clients in planning for their own health and social service needs by assisting clients in identifying goals
  • Carry a caseload of 10-12 families
  • Learns about beneficial resources within the community to support clients
  • Conducts health promotion activities by providing evidence-based health education, disseminating early childhood education literature, and distributing disease prevention materials (condoms)
  • Provides strength based, culturally informed parenting support through an evidence informed curriculum
  • Ensures timely scheduling of prenatal, postpartum, well child, and early intervention appointments
  • Assists in organizing client meetings, parenting groups and other socialization events
  • Facilitates/Co-facilitates community health and parenting education groups
  • Attends community meetings, health fairs and represents MCC as requested by Program Coordinator or Team Lead
  • Keeps accurate records of services received by clients by documenting all client/family and provider contacts 
  • Routinely uses MCC client case management databases and other computer systems including e-mail, Internet, and Microsoft Office
  • Attends orientation and ongoing training sessions on maternal and child health, child abuse, accessing resources (medical care, therapeutic services, public benefits, housing), mental health, substance abuse, parenting support interventions and cultural humility (out of State travel may be required)
  • Meets with Program Coordinator or Team Lead weekly for reflective supervision
  • Ensures confidentiality of client records by sharing pertinent information only with the client's written and/or verbal consent

                                                                                                                           

Other Tasks

 

  • Adheres to the MCC's security guidelines and ensures the appropriate handling of client sensitive information
  • Adheres to HFA Model requirements outlined in the Policies & Procedures
  • Attends relevant staff meetings to promote communication and execution of agency goals
  • Completes special projects specific to the function of the department or as needed for the agency as directed by the Program Coordinator or Team Lead
  • Other duties as assigned within the scope of position expectations

     

Knowledge, Skills, and Abilities

 

  • Understanding of MCC's mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team
  • Knowledge of the concepts and practices associated with community health issues, particularly with pregnant people including prenatal care and other services for pregnant people, parenting practices, and infant and child development
  • Ability to travel in and around the Greater Philadelphia region to conduct home visits and community outreach 
  • Knowledge of and sensitivity to issues facing the community served
  • Experience in client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions
  • Demonstrated clinical therapeutic skills
  • Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, community partners, clients, and members of the community
  • Ability to operate a computer and use a variety of common software programs including Microsoft Office and customized databases
  • Effective and accurate documentation of case notes and client data according to established client management documentation procedures
  • Ability to organize tasks in an efficient manner and follow-up and follow-through with strong attention to detail

     

Experience, Education, and Licensure

 

  • Associate's degree required; Bachelor's degree in Social Work, Public Health or related field preferred
  • 2+ years experience providing direct services in a community outreach setting preferred
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