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We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you`ll do

In your role as a Product Specialist (f/m/d), you will work on pillars of the Product Insights & Experience (PI&X) with primary focus on Experience Data Insights. As a Product Specialist (f/m/d) you will be working closely together with inside and outside stakeholders of the unit. Your main stakeholders will be S/4HANA Public Cloud Line of Business Product Management and analytics specialists. This role is to the largest inbound focused and includes following main tasks:

• Define, prioritize and execute use-cases with Product Management and other stakeholders along various dimensions such as Management, Portfolio planning, Engineering

• Influence the product strategy, steer product definition and prioritisation with data-driven insights to maximize business value to SAP Customers

• Collaborate with Product Management to learn about customer needs, feedback and experience trends

• Ensure knowledge transfer to internal & external stakeholders across all functions of a business e.g. showcasing value to communities

• Closely monitor qualitative insights supported by in depth root cause analysis

• Contribute to a product experience community for best practice sharing

• Develop concepts for dashboards & data visualisations for Experience Data Insights

• Build, outsource, maintain reporting vehicles for PI&E of S/4HANA Public Cloud along use-cases & personas

• Enable both standardized as well as self-service reporting assets for the respective user groups with focus on Experience Data Insights

• Be accountable for the successful deliverables: scope, quality and time

• Deliver results and actionable data with enthusiasm and per commitment

What you bring

• Bachelors degree in Business Administraton / IT / Business or similar (Masters is a plus)

• Prior experience (internship, working student, job) within a product unit in PM / DEV role and / or Corporate Steering functions (e.g. Finance, Portfolio, Strategy)

• Some experience in reporting vehicles (building SAC Dashboards is a plus)

• High interest and basic knowledge in topics like usage, product experience and data-driven insights to action, data-driven product steering

• Basic understanding of SAPs strategy and the solution S/4HANA Public Cloud

• Analytical and problem-solving mind-set with open minded and proactive can-do attitude

Meet your team

The SAP S/4HANA Product Insights & Experience team enables our organisation to execute along the S/4HANA Public Cloud strategy by providing actionable product insights & experience data. The goal is to help to steer the S/4HANA Public Cloud Product, improve the product experience and ultimately drive customer satisfaction. The team is a part of the SAP S/4HANA Public Cloud Cross Product Management organisation and drives outlined topics in strong collaboration with stakeholders inside and outside the organization. The PI&X team consists out of three main pillars: Product Experience, License & Functional Usage and Cross Data & Analytics topics.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) Specific conditions may apply for roles in Vocational Training.

Requisition ID: 413953 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid