Job Information
TE Connectivity Principal Product Manager - Technical (Remote) in Berwyn, Pennsylvania
Principal Product Manager - Technical (Remote)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Position Overview
We seek a seasoned, highly motivated, customer-obsessed Principal Product Manager to spearhead developing and enhancing our online self-service tools and increased automation. As a pivotal team member, you’ll drive the vision, strategy, and execution of one or multiple highly complex and ambiguous self-service solutions to provide customers with an intuitive and efficient online experience. Your expertise in digital product management, user experience, and cross-functional collaboration will be essential to succeed in this role.
Job Responsibilities
Strategic Vision: Develop a comprehensive roadmap for self-service online tools aligned with TE’s strategic priorities, market trends, and customer needs.
Product Development: Lead the end-to-end product lifecycle, from ideation to launch and iteration, collaborating closely with cross-functional teams, UX/UI designers, engineers, and stakeholders.
User-Centric Approach: Conduct in-depth user research, gather feedback, and analyze user behavior to identify pain points, preferences, and opportunities for improvement.
User Experience (UX): Partner with internal UX subject matter experts to drive user-centered design principles and to ensure that self-service functionalities are intuitive, easy to use, and aligned with best practices for web and mobile interfaces.
Feature Prioritization: Define and prioritize features based on impact, feasibility, and user value, ensuring a delightful user experience while driving toward business goals.
Agile Development: Work closely with development teams, utilizing agile methodologies, to guide the product development process, define user stories, and manage the product backlog.
Cross-functional collaboration: Collaborate with design, development, quality assurance, and other relevant teams to ensure the successful implementation of self-service features within the established timeline and quality standards.
Testing and Quality Assurance: Partner with the engineering team to develop test plans, coordinate testing efforts, and participate in user acceptance testing and quality assurance activities to ensure the self-service capabilities function as intended and are defect-free. Ensure product acceptance and readiness at critical phases of the delivery cycle.
Metrics and Analytics: Establish key performance indicators (KPIs) and utilize data-driven insights to continuously optimize tools, track performance, and iterate for improvement.
Change management and launch: Work with Channel’s Learning & Development team to drive training and change management
Stakeholder Communication & Engagement: Regularly communicate project updates, progress, and challenges to stakeholders at various organizational levels. Effectively communicate product strategies, updates, and insights to internal teams, ensuring alignment and support for product initiatives.
Coaching: provide coaching and feedback to grow and develop the rest of the product manager team members.
What your background should look like:
Qualifications:
Proven experience (8+ years) in digital product management, preferably in launching self-service features or similar digital initiatives.
BA/BS degree in Business, Marketing, Internet Technology, or a related field
Passion for building technology that delivers outstanding customer experiences
Clear communicator with strong writing, editing and documentation skills
Strong analytical and problem-solving skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
Superior organizational skills, plus ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration in multiple geographies
Experience working directly with Engineers on product enhancements
Experience working in an Agile/Scrum environment
Experience with Jira (or equivalent)
Ability to challenge certain feature sets or ideas in a positive and collaborative manner
B2B and Manufacturing Industry experience is a plus
Join our team and play a pivotal role in revolutionizing the way our customers engage with our products and services through innovative and intuitive self-service online tools. We'd love to hear from you if you're passionate about shaping exceptional user experiences and driving product innovation!
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
COMPENSATION
• Competitive base salary commensurate with experience: $151,000 - $226,400 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges based on the experience/qualification of the selected candidate and internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
Location:
Berwyn, PA, US, 17053
City: Berwyn
State: PA
Country/Region: US
Travel: 10% to 25%
Requisition ID: 126875
Alternative Locations:
Function: Sales & Marketing
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.