Job Information
Xerox Print Associate I, Service Delivery Operations in Betim, Brazil
Print Associate I, Service Delivery Operations
General Information
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City
Betim
State/Province
Minas Gerais
Country
Brazil
Department
Service Delivery
Date
Tuesday, September 17, 2024
Working time
Full-time
Ref#
20034075
Job Level
Individual Contributor
Job Type
Experienced
Job Field
Service Delivery
Seniority Level
Entry Level
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)
Fazer troca/ abastecimento de insumos nos equipamentos;
Tirar atolamento do equipamento;
Fazer retiradas de insumos do estoque e fazer os devidos lançamentos nos controles;
Identificar e assegurar que o requerimento será totalmente atendido;
Controlar a qualidade do serviço;
Assegurar o tempo resposta SLA do contrato;
Garantir a satisfação do cliente;
Informar ao Supervisor ou ao cliente a finalização do serviço;
Controlar os medidores dos equipamentos e reportar para o supervisor do site;
Fazer rondas periódicas para abastecimento dos máquinas descentralizadas;
Fazer o imput de informações (medidores e troca de insumos) no sistema de controle;
Preencher planilhas com as informações da produção referentes aos equipamentos;
Abrir chamado técnico e monitorar até a conclusão, e reportar qualquer demora na solução do
problema;
Protocolar entrega do documento. Receber os serviços no balcão de atendimento;
Manter os equipamentos descentralizados limpos, com limpezas periódicas
Utilizar EPI recomendado
Trabalhar seguindo normas de segurança, higiene, qualidade
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.