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Summary This position is located at the Bureau of the Fiscal Service. As the Deputy Assistant Commissioner for Debt Collection Services, you will be a part of an organization that provides a centralized and comprehensive debt management program. We protect the financial interests of the American people by continuously improving the financial performance of the government through the efficient identification, prevention, collection, and resolution of delinquent debt owed to government agencies. Responsibilities As the Deputy Assistant Commissioner for Debt Collection Services, you will serve as one of the executives responsible for providing leadership, direction, and guidance, in the management and expansion of debt management services as required by the Debt Collection Improvement Act of 1996. As the Deputy Assistant Commissioner Debt Collection Services, you will: Provide executive leadership, direction, and oversight to the various programs and initiatives related to the collection and resolution of delinquent debt owed to government agencies. Formulates and establishes organizational goals and objectives for the debt management operations and programs. Negotiates agreements with paying and creditor agencies of the Federal Government to offset payments to collect delinquent debts. Has oversight responsibility for the receipt and deposit of collections, ensuring that the work is accomplished within prescribed regulations and guidelines. Plans and directs the activities of a high-volume, complex operations center comprised of a large number of employees, in a telecommunications-oriented environment. Establishes and monitors management and business metrics to measure initiative success and enable improvement in core debt management program functions. Requirements Conditions of Employment Qualifications All applicants must meet the qualifications and eligibility requirements by the closing date of the announcement. As a basic requirement, applicants must demonstrate at least one year of progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under the Executive Core Qualifications and Mandatory Technical Qualifications. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the Federal service or its equivalent with state or local government, the private sector, or non-governmental organizations. Failure to meet this basic qualification requirement will disqualify the applicant. Evidence must be provided that clearly demonstrates the applicant has the necessary level of executive potential, skills, abilities, specialized knowledge, and technical qualifications to perform as a SES executive. This evidence must include clear, concise examples that emphasize the applicant's level of responsibilities, scope and complexity of assignments, program accomplishments, policy initiatives, and long-range planning. The best qualified candidates will be determined by assessing experience, education, awards, performance appraisals, and supervisory evaluations for this position. These assessments will be made against the Executive Core Qualifications and Mandatory Technical Qualifications. EXECUTIVE CORE QUALIFICATIONS (ECQs): The ECQs describe the leadership skills needed to succeed in the SES and provide the focus for OPM certification of executive qualifications. ECQ 1 - Leading Change - The ability to bring about strategic change, both within and outside the organization to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision. ECQ 2 - Leading People - The ability to lead people toward meeting the organization's vision, mission and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Competencies: conflict management, leveraging diversity, developing others, team building. ECQ 3 - Results Driven - The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility. ECQ 4 - Business Acumen - The ability to manage human, financial, and information resources strategically. Competencies: financial management, human capital management, technology management. ECQ 5 - Building Coalitions - The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Competencies: partnering, influencing/negotiating Fundamental Competencies - Interpersonal Skills, Oral Communication, Written Communication, Integrity/Honesty, Continual Learning, and Public Service Motivation are cross-cutting and provide the foundation for success in each ECQ. For each ECQ, it is recommended that you provide at least one example of your qualifications using the challenge, context, action, and result model described on the above website. Additional information about the ECQs can be found on the OPM SES website at: http://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf MANDATORY TECHNICAL QUALIFICATIONS (MTQs): The following qualifications are required for the incumbent to perform the duties of the position. You must demonstrate all of the MTQs to be rated eligible for this position. MTQ 1: Demonstrated experience leading multi-faceted organizations that provide financial services (e.g., payments, collections, accounting, etc.) to a programmatically diverse and nationally distributed customer base. MTQ 2: Experience evaluating and enhancing the efficiency and effectiveness of large financial service programs and processes; skill in identifying improvements, challenging the status quo, and adapting those opportunities to achieve organizational goals and objectives. MTQ 3: Experience providing leadership in an environment that requires understanding of organizational dynamics including interplay between policy and operations; including experience supporting high-level officials with changing priorities. MTQ 4: Experience leading organization change management initiatives using values to develop plans and programs that improve personal and organizational effectiveness. Education Additional Information OTHER INFORMATION: All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board. We may select from this announcement or any other source to fill one or more vacancies. This is not a bargaining-designated position. This position is a critical sensitive position This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. The Bureau of the Fiscal Service offers challenging and meaningful work, opportunities for advancement and internal movement to a different career path, a competitive salary, work/life balance, and generous benefits. Maximum telework and flexible work schedule options are also available. Incentives such as student loan repayment, recruitment and relocation incentives, and advanced annual leave accrual may be offered. Some remote work opportunities exist. Approval of these incentives and flexibilities are based on the position, business requirements, applicant/employee qualifications and performance, and other work-related factors. In order to comply with Equal Employment Opportunity Commission (EEOC) reporting requirements, the Bureau of the Fiscal Service is asking applicants to complete the Race and National Origin (RNO) information during the application process. This information will be kept confidential and anonymous, and will only be used for demographic reporting purposes. Our comprehensive benefits are very generous. Our benefits package includes: - Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.- Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.- Access to insurance programs that may be continued after you retire.- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.- A retirement program which includes employer-matching contributions.- Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits