Job Information
CBRE Senior Surveyor (12 months FTC) - Retail Property Management in Birmingham, United Kingdom
Senior Surveyor (12 months FTC) - Retail Property Management
Job ID
167160
Posted
28-Jun-2024
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland
This role is full time, fixed-term for 12 months with hybrid working and based in the CBRE Midlands & South team (office location can be Bristol or Birmingham).
Role Purpose
CBRE are looking for exceptional individuals to join our Midlands & South Property Management Team at Surveyor or Senior Surveyor level, based in Southampton. You will need previous experience in managing grade A offices, retail and leisure use and have a strong focus on client relationships and customer service.
The team of 20 fee earners across the Midlands & South have ambitious plans to grow through existing and new clients. The team is friendly, sociable and dynamic and offers several opportunities including:
Interested and varied work across asset classes for high profile national clients.
Client facing role with the opportunities to lead client relationships and grow instructions.
Structured training and career progression
A strong internal support network.
Key Responsibilities
Manage the transition of client/properties in and out of CBRE management
Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance
Carry out property inspections
Responsibility for preparing data for client meetings
Attending client meetings, ensure recording of minutes and carrying out of actions arising
Reading of leases and ensuring accurate data is maintained on the property management system
Ensure rent demands are raised accurately and on time
Provide recommendations to clients to recover rent and other sums due under the lease terms
Responsibility for arranging and chairing occupier meetings and occupier liaison as required
Identify opportunities for providing additional services to clients and provide appropriate recommendations.
Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with
Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
Ensure all tenant application fee invoices are raised and paid promptly
Review tenant applications and prepare client recommendations
Work with the on-site facilities teams to review and obtain approval of service charge budgets
Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
Review service charge cash flows and budgets subject to client requirements
Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
Take appropriate action for all forthcoming lease diary events
Person Specification/Requirements
Ideally RICS qualified although property management experience is considered more important
Constantly updating knowledge of legislation relating to property management
Able to build and maintain client relationships and internal relationships with other service lines
Use and grow knowledge of law relating to property management in order to make recommendations to the client
Ability to understand and grow knowledge of the clients’ investment objectives
Be able to recognise opportunities for selling additional services to clients, including cross-selling
Able to build and maintain tenant / customer relationships
Be able to apply legal principles of tenant applications for consent and the processes to be followed
Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
Able to work as part of a team, supporting other team members and assisting the lead Director in the department in the running of the team
Be fully conversant with, and adhere to, the rules and procedures contained in the Company’s FCA Insurance Business Compliance Manual
Explore opportunities for new business generation and be an efficient presenter
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)