Job Information
Twin River Management Group, Inc. Administrator - Applications (Full Time) in Black Hawk, Colorado
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES Supports and maintains applications associated with the collection, retrieval, accessibility, and usage of data for internal department planning and activities. Performs basic configuration, setup, and updating of application, including table definitions and access control. Enters and ensures validity of data entered into established tables, fields and system databases. May build and produce reports using query and flexible reporting tools to meet the requirements of business management and staff. Analyzes hardware, software, and computer system functional specifications to determine property and business needs. Partners with property leadership to implement products, systems, and specifications from analysis outcomes. Serves as an Information Technology liaison with external vendors to improve customer service and reduce issues within the IT environment. Sets up user accesses and trains users on application. Recommends changes in applications development, maintenance, and system standards. Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues. Demonstrate creativity in analyzing issues, determining application testing and in recommending solutions to complex IT scenarios. Performs user administration duties as needed, included but not limited to account activation, termination, and local system administration Resolves and tracks simple and complex end user software/hardware computer problems, and identifies technology needs that will improve business processes. Maintains documentation and inventory of all systems. Responsible for responding to, documenting, and resolving service tickets in a timely manner according to applicable service level agreements (SLAs). May have responsibility in gathering requirements, analysis, application design, programming and documentation of client/server applications and reports in a network environment. Recommends changes in application development and maintenance. Reviews and makes recommendations for improvements to Management Information Systems (MIS). Maintain current knowledge of relevant technologies and business processes, including Windows and VMWare. Qualifications
Experience 2 years: Experience specializing in computer systems hardware/software repair (preferred) Extensive knowledge of Aristocrat CMS, preferred (preferred)
At Bally's Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.