Job Information
Robert Half Application Support Analyst in Blue Bell, Pennsylvania
Description
We are offering a long term contract employment opportunity for an Application Support Analyst in the Engineering industry, based in Blue Bell, Pennsylvania. As an Application Support Analyst, you will be instrumental in resolving application specific end-user support requests, assisting with the development of Power BI reports, and ensuring the adherence of our systems to organizational policies and procedures.
**3 days a week onsite in BLUE BELL, PA
Responsibilities:
• Provide assistance in supporting our global systems through the Service Desk, including necessary end-user training.
• Develop and maintain Power BI reports to assist with business decision making.
• Handle vendor management and procurement tasks, including contract review and purchasing.
• Monitor automated reports and uphold organizational compliance with policies such as SOX and NIST.
• Update and maintain Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Review IT general controls for effectiveness and coordinate vendors for IT control risk assessments.
• Assist in maintaining privacy compliance, including GDPR and CCPA.
• Provide necessary documentation, data, and reports in support of audit requests.
• Oversee and enforce IT governance related to the corporate intranet.
• Carry out other IT administrative functions as assigned.
Requirements
• Candidate must possess a degree in Engineering, Computer Science, or a related field.
• Proficiency in Application Support is required.
• Familiarity with Service Desk Tickets is necessary for managing and tracking issues.
• Knowledge and experience with Power BI for data analysis and visualization
• ITIL framework
• Excellent problem-solving abilities to deal with complex system issues
• Advanced level of experience working with Microsoft Office products, particularly Excel (able to put formulas together, create pivot tables, etc.), Visio, Access, and Project.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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