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Associate TS&D Specialist (Process Focal Point)

At a glance

Position:Associate TS&D Specialist (Process Focal Point)

Primary Location:Bogota (COL), Colombia

Schedule:Full time

Date Posted:05/07/2024

Job Number:R2050133

Position Type:Regular

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Our purpose

Join a team that’s passionate about partnership. Withcareers at Dow, we take time to explore questions and talk to each other. We love to learn. Our people are driven by limitless curiosity.

We are an innovative, customer centric, inclusive, and sustainable materials science company.

-Employing 36,500 individuals -Across 109 manufacturing sites -In over 31 countries

Ourportfolio of products and solutions (https://www.dow.com/en-us.html) include:

· Plastics: With new technology trends, our plastic additives can be experienced in many everyday items including vinyl, blow-molding bottles, film, rigid containers, PVC plastics, siding, decks and rails, foam pipes and profile formulations, window frames and high-efficiency lubricants.

· Industrial intermediates: As the product of a reaction that is beneficial when used as a precursor chemical for another product, industrial intermediates can take on many shapes and forms. Ours are used in home comfort and appliance, building and construction, adhesives and lubricants, and more.

· Coatings: Whether it’s a water-based coating or solvent-based coating, a thin film is deposited on materials to enhance specific properties such as enhanced performance, durability, aesthetics, and sustainability.

· Silicone businesses: Our silicone-based materials can withstand more demanding applications, from those operating at extreme temperatures, to those under harsh environmental conditions for long periods of time.

Learn more about our partnerships, collaborations and innovations on LinkedIn (@Dow) or Twitter (@DowNewsroom).

We makediversity and inclusion (https://corporate.dow.com/en-us/about/company/beliefs-and-culture/inclusion-and-diversity.html) a priority—because sharing our perspectives and building on each other’s ideas will drive innovation. Could you imagine yourself in a place like this?

Dow has an opportunity for anAssociate TS&D Specialistbased inBogotá - COL.This professional supports customer needs, with a special attention to distributors, by assisting in the development of new applications and by providing technical knowledge on the use, handling and management of Dow products.

This position will also serve as Dow Industrial Solutions LA TS&D focal point to technical QNs investigations and new product creation - PMR processes.

In this role, you will require conceptual knowledge of theories, practices, and procedures as well as having general business knowledge developed through education or prior experience related to your discipline and functional area. You will need to have the ability to exchange straightforward information with others and ask questions to check for understanding.

Responsibilities

• Develops value-creating solutions for the customer in response to presented problems with defined scope and impact

• Effectively applies the scientific method to solve technical problems.

• Acquires understanding of Dow's technologies

• Provide primary technical support to main LA DIS distributors, while consolidating and overse0inge distributor`s innovation pipeline & training

• Lead and execute every LA DIS new product creation PMR process (champion PMR process in the region), while stablishing global network with PMR related functions

• Internal TS&D focal point on technical DIS LA QN investigations, stablishing global network with QN resolution related functions and coordinating QN metrics and response to customers

• Contributes to projects to qualify existing products at existing customers

• Communicates and appropriately documents work in the form of internal reports/presentations and drafts and submits patent disclosures as appropriate

• Serves as an information resource for the project team and stakeholders

• Collaborates effectively across the department; presents research project updates and demonstrates capability to influence audience with effective presentation skills

Qualifications

• Bachelor Degree in Chemical Engineering or science-related discipline

• English advanced

• Minimum of 1-2 years of experience in customer support initiatives

Preferred qualification

• Portuguese advanced

IMPORTANT:

Dow is committed to a workplace strategy that allows and enables flexibility, based on business requirements and individual needs. That's why we implementedDesign Your Day, which allows us to offer more flexibility to employees, increasing their ability to perform and be their best every day. Learn more aboutDesign Your Daywhen you start career conversations with us.

• Without prejudice to further details about theDesign You Day, we clarify that the position offered is a position with aflexible location, that is the activities carried out and the Dow location where it performs are interdependent. When applying, be aware that your work arrangement will be adjusted with the leadership and formalized at the time of placement, in case of approval for this position.

• Do not forget to attach your resume in English

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.

• Become a Dow shareholder through various employee stock programs.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Global Paid Time Off (PTO) policies:

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• ​Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.