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Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit  http://www.convatecgroup.com

Key Responsibilities :

• CRM system responsible, in search of improvements for the commercial organization (sales + marketing) and the business

• Ensures local adoption of the CRM and others working on field as necessary and leading change management

• Follow up and analysis of commercial KPI’s in cooperation with local team (sales + marketing)

• Support the budget plan for sales and marketing

• Provide performance insights for the sales force aligned with company strategy

• Responsible for the Incentives calculations according to policy

• Provide data analysis and insights to add value to the commercial decision-making process

• Provide first level of support to the commercial organization (sales + marketing) that access CRM

• Responsible for data integrity and management in CRM

• Create & run reports & dashboards to continue to drive increased adoption of CRM

• Monitor & control data quality in CRM

• Propose CRM configuration solutions & automation possibilities to resolve business needs.

• Exercise leadership as focal point for CRM projects

• Conducting sales force productivity analyzes and propose action plans

• Development of solutions aimed at commercial productivity

• Focused on reports and dashboards creation, KPIs definition, and monitoring program for the commercial organization (sales + marketing)

• Follow up and participates in the Sales Force Incentive design providing data and insights (aligned with Convatec framework), working together on quota distribution strategies and accuracy in data verification

• Constant relationship with the sales force providing information quickly, aiming to increase commercial efficiency

• Works with the commercial organization and other key areas to understand key business questions, translates them into data problems and builds or recommends data solutions.

Key Experiences :

• BachelorDegreeRequired

• AdvancedEnglish

• Previous experience in commercial analysis, with strong business acumen and analytical savviness

• Relevant experience in CRM implementation, user support and project experiences.

• System/ Technical Skills CRM/Excel and other

• Datamanagementandanalysis

• Analytical skills Ability to create value added dashboards.

• Advanced demonstrated ability to effectively communicate (both oral and written)

• Ability to work in a matrix organization

• Ability to run multiple projects or initiatives at a time.

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Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!