Shire Jobs

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2229038

How Will You Contribute to the Company?\ The Sales Engineer Specialist role is a vital and visible component of the NetCloud Showpoint team and an integral member of the Showpoint platform team reporting to the Global POC and Demo Cloud SE Sr. Manager. You will interact very closely within the team and extend our collaboration with the broader SE community and the Center of Excellence. The Sales Engineer Specialist will enable physical hardware, virtual environments, cloud infrastructure and own all lab documentation within the NetCloud Showpoint platform. This role assumes ownership of the Tonaquint (and others) Showpoint lab spaces.This unique position enables support of our Sales enablement to the field by supporting lab activities.\ \ The Sales Engineer Specialist must be a highly motivated self-starting engineer dedicated to working on the cutting-edge efficiencies of hardware and networking technologies. A strong background in lab buildouts, data center operations and interworking with both on-premises and cloud infrastructure is required.\ \ The Showpoint platform is a highly visible, diverse and mission critical sales tool enabling Ericsson Enterprise Wireless Solutions and their Partner Community to deliver exciting, compelling, and live demonstrations of the Company portfolio to our customers and prospective customers. It is an extremely fast-paced, ever changing, and exciting environment to be part of.Our team must be constantly at the forefront of technologies to stay ahead of the competition and showcase our leadership in the industry.\ \ What Will You Do?

• Guide teams in designing, building, testing, and deploying changes to existing infrastructure, processes, and software
• Deploy, configure, and maintain all lab hardware and connectivity
• Management of hardware and software in multiple remote locations
• Embrace and enhance the platform\'s security protocols and processes
• Constantly improve the users experience through quantitative service monitoring, alerting, and the use of data and operational dashboards
• Ensure all environments meet scale and resiliency requirements
• Consider the entire on-premises and cloud infrastructure when making changes and improvements
• Support user facing and internal applications
• Monitor submitted tickets; assign, escalate and communicate, as required
• Develop and maintain documentation on operational, configuration, usage or other procedures and processes
• Participate and contribute to platform infrastructure development
• Develop, configure, and troubleshoot automation techniques for Cradlepoint solutions and other vendors, such as: Juniper, Cisco, Extreme, Ixia, Fortinet, etc.
• Assist in deployment and configuration of lab equipment, processes, and tools to manage growth

\ Qualifications\ Minimum Qualifications:

• Two (2+) years of demonstrated lab engineering experience using test automation and CI/CD tools, containers, cloud infrastructure, and other modern technologies
• Mechanical experience deploying hardware and software in a data center environment
• Experience working with virtualization Platforms as VMWare, AWS, Azure
• Ability to install and configure software, gather test-stage data, and perform de-bugging
• Proficiency in documenting processes and monitoring performance metrics
• Exceptional interpersonal and communication skills
• Strong hardware/software troubleshooting skills
• Knowledge and experience in carrier and cellular technologies is beneficial
• Must have excellent verbal and written communication skills
• Must be able to work independently and self-directed, as well as, within a team
• Excellent time management and the a ility to balance many concurrent tasks
• Ability to thrive in a fast paced, start-up, team-oriented environment
• While there is a primary location listed on this requisition, other locations may be considered

\ Preferred Qualifications:

• Bachelor\'s degree
• Strong networking knowledge and experience
• Experience with IaaS (Terraform) implementing scalable cloud / On-prem based environments and systems; service-oriented architectures and microservices; deploying resilient, scalable, high-throughput systems

Ericsson Enterprise Wireless Solutions\' Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees\' differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We\'re proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.