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Robert Half Quality Assurance Analyst in Bolingbrook, Illinois

Description

We are actively searching for a Quality Assurance Analyst to join our team in the non-profit sector based in Bolingbrook, Illinois. This role offers a long-term contract employment opportunity where you will be integral in ensuring the quality of our Android development projects and other related tasks.

Responsibilities:

• Conduct thorough AB Testing to verify system performance

• Utilize Atlassian Jira for effective project management and issue tracking

• Regularly perform Integration Testing to ensure seamless system operations

• Use Jenkins for continuous integration and continuous delivery of projects

• Implement Agile Scrum methodologies to enhance project development process

• Execute Manual Testing to identify and rectify system errors

• Oversee Bug Tracking procedures to ensure swift resolution of system issues

• Handle Call Center Customer Service queries related to system issues

• Deliver exceptional Customer Service to enhance user experience

• Conduct regular Auditing to maintain system integrity.

Requirements • Proficiency in Android Development to contribute to our mobile app development efforts.

• Expertise in using Atlassian Jira for effective project management and tracking.

• Experience in Bug Tracking to identify, document and monitor bugs in our systems.

• Strong knowledge of Integration Testing to ensure our software components work together.

• Familiarity with Jenkins for reliable build and test automation.

• Experience in AB Testing to compare versions of our web pages and optimize user experience.

• Understanding of Agile Scrum methodology for efficient project management.

• Auditing skills to review our systems and processes for quality assurance.

• Proficiency in Call Center Customer Service to ensure customer queries and complaints are handled effectively.

• Excellent Customer Service skills to ensure customer satisfaction and retention.

• Ability to perform Manual Tests to identify bugs in our software.

• Experience in Manual Testing to ensure our software meets the required quality standards. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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