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Wolford America Assistant Store Manager- Wolford in Boston, Massachusetts

Job Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

Sales

  • Engage with clients to build sales on the sales floor and achieve monthly sales targets.

  • Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

  • Achieve assigned sales and KPI targets

  • Daily store business reporting and awareness.

  • Actively develop client book adhering to CRM guidelines and outreach.

    Operations

  • Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced

  • Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts

  • Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

  • Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication

  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

  • Safeguard company property and enforce loss prevention standards

  • Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

    Benefits

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)

  • Monthly commission earning potential 3% of individual sales

  • Health, vision and dental insurance benefits for qualifying full-time employees

  • 401K contribution after applicable company waiting period Job Summary

    The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

    Responsibilities include but are not limited to:

    Sales

  • Engage with clients to build sales on the sales floor and achieve monthly sales targets.

  • Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

  • Achieve assigned sales and KPI targets

  • Daily store business reporting and awareness.

  • Actively develop client book adhering to CRM guidelines and outreach.

  • Operations

  • Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced

  • Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts

  • Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

  • Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication

  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

  • Safeguard company property and enforce loss prevention standards

  • Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

  • Benefits

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)

  • Monthly commission earning potential 3% of individual sales

  • Health, vision and dental insurance benefits for qualifying full-time employees

  • 401K contribution after applicable company waiting period

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