Job Information
Beth Israel Lahey Health Lab Support Assistant in Boston, Massachusetts
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Type:
Regular
Scheduled Hours:
40
Work Shift:
Day (United States of America)
Job Summary: Gathering patient test orders approvals from medical directors of pathology areas and entering results into the computer system.
Job Description:
Essential Responsibilities:
Enters specimen demographics and test orders into the computer. Adds tests, when requested , to the appropriate specimen type. Identifies and labels specimens according to protocol. Packages specimens safely for transport. Appropriately handles specimens upon arrival at the laboratory. Processes both routine and STAT specimens, according to protocol.
Processes and aliquots specimens to meet service goals. Stores specimens in the appropriate location and maintains the integrity of the specimens at all times. Retrieves specimens for add on. Identifies, labels and processes specimens for testing, while following all standard operating and safety procedures.
Answers the telephone promptly and courteously.
Maintains a clean and well-stocked work area.
Required Qualifications:
High School diploma or GED required .
0-1 years related work experience required.
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
Preferred Qualifications:
- Laboratory experience.
Competencies:
Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
FLSA Status:
Non-Exempt
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled