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iconectiv Sales Consultant - Job ID 2993 in Bridgewater, New Jersey

#Location - US Remote in Eastern/Central time zones

About iconectiv

Your business and your customers need to confidently access and exchange information simply, seamlessly and securely. iconectiv's extensive experience in information services, digital identity and numbering intelligence helps you do just that. In fact, more than 5K customers rely on our data exchange platforms each day to keep their networks, devices and applications connected and 2B consumers and businesses protected. Our cloud-based information as a service network and operations management and numbering solutions span trusted communications, digital identity management and fraud prevention. For more information, visit www.iconectiv.com . Follow us on X and Linkedln.

Responsibilities:

We are looking for a Sales Consultant who can support the promotion of iconectiv’s interests in Trusted Communications. Our focus is associated with providing services to toll-free Responsible Organizations (RespOrgs) in both the voice and messaging arenas, via our TruReach Toll-Free 8MS product.

In performing this role, the individual must develop strong working relationships with a variety of internal and external stakeholders, including business development, account management, product management, subject matter experts and engineering. The Presales role requires the individual to support solution definition with prospective customers and enable market, business and account development. Additionally, the role will require the person to engage with product management and engineering to deliver Voice of Customer feedback and input to iconectiv’s Trusted Communications product roadmaps to support their evolution.

The individual should be able to articulate and communicate information effectively with diverse audiences and can translate subject matter terminology into business terms to support product positioning and opportunity development.

Requirements:

  • Familiarity with the challenges facing RespOrgs, and their customers, to enable and support their toll-free product offerings.

  • Capability to develop and maintain a high level of technical knowledge pertinent to the US toll-free ecosystem.

  • Ability to position iconectiv products against those of our competitors by highlighting their technical and business value.

  • Experience in engaging prospective customers to nurture and shape opportunity development via interactions at CxO level through to hands-on technical staff.

  • Ability to support the sales team in developing and managing Technical and/or Territory Account Plans.

  • Can work remotely within the Eastern/Central Time Zones.

  • Ability to travel on an occasional basis for short periods of time.

Additional Skills:

  • Minimum 5 years of directly related work experience with US toll-free service acquired at a Tier 1 Carrier, Transport Reseller, CPaaS provider, or Call Center provider.

  • Familiarity with RESTful API interfaces as it relates to telephony provisioning systems.

  • Familiarity with toll-free provisioning flows and the toll-free RespOrg port process (ROC).

  • Ability to understand a mature provisioning platform and work with a small engineering team to resolve issues and assist with customer enhancement requests.

  • Excellent presentation and communication skills, including experience speaking at industry events.

  • Strong telecommunications industry knowledge, including voice & messaging services, security and fraud prevention.

  • Demonstrative ability to develop and build successful consultative business relationships.

  • Leadership and decision-making skills.

  • Bachelor's Degree or equivalent experience.

Full Time Employee benefits:

  • Health care benefits

  • Holiday pay

  • Paid time off (inclusive of a volunteer day)

  • Tuition Reimbursement upon approval

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore, employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The Company’s status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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