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Why choose cognizant?

It takes a lot to succeed in today's fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. But we do not stop there. We develop go-to-market strategies and invent entirely new business models ensuring that every company we work with walks away with both inspiration and a plan. Everything we do at Cognizant we do with passion-for our clients, our communities, and our organization. It's the defining attribute that we look for in our people.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

A Data Cloud Solution Consultant for our CX Practice is a strategic position to our customers, spanning between pre-sales and delivery, with a focus on the value realization of Salesforce Data Cloud. This role provides technical strategy and vision during pre-sales efforts and then carries through to the first stages of the delivery engagement. While a strong Solution Consultant has the ability to be hands on in the Salesforce platforms, the majority of time will be in architectural discussions, implementation planning, strategic roadmap conversations, and discovery and design.

• Partner with sales and pre-sales teams to assist customer decision making as it relates to Data Cloud. Run Q&A sessions, provide a strong POV on feature usage and benefit, guide the initial use case or architectural discussions, and similar support.
• Guide product selection and/or technology stack roadmaps for Salesforce solutions and provide similar input for non-Salesforce solutions.
• Post sale, partner with delivery team to participate in first 1-3 months of the engagement. Ensure all knowledge is transferred from sales to delivery, and provide a consistent presence to the client during the transition period
• Participate in architecture, data model, and integration design conversations centered around Salesforce Data Cloud with an understanding of the current and future technology stack.
• Ensure that the planned solution delivers business value in a meaningful and measurable way. With business oriented end users, the user experience within Data Cloud or through Data Cloud driven interfaces is critical.

• 8+ years architecting for customer experience
• 2+ years experience partially or fully in a sales or pre-sales role.
• Salesforce certification for Data Cloud Consultant, with certifications for Marketing Cloud and Salesforce CRM highly recommended.
• Knowledge of key digital marketing capabilities - customer identity/context, data management, marketing analytics, marketing automation and orchestration, decision engines/offer engines/personalization, multi-channel activation, customer engagement.
• Knowledge of use cases, trends, and insights of at least one of the following: sales, service, or commerce
• Experience working with AI solutions, either within or outside the Salesforce ecosystem. A healthy interest and curiosity in AI is a must.
• Experience with auditing and assessing the maturity of a customer's CX technology stack and ability to provide improvement recommendations.
• Experience with designing marketing or CX technology stack transformation roadmaps for scale.
• Experience with complex data structures, data modeling and databases (typical marketing, sales, service data and data structures). Ability to provide best practice guidance on data management and integrations (Zero Copy, APIs, file-drops, etc.).
• Experience leading discoveries, gathering technical requirements, and executing a solution based on system best practices, platform limitations, and client ability to maintain.

Applications will be accepted until 12/31/2024.

The annual salary for this position is between $90,000 - $140,000 depending on experience and other qualifications of the successful candidate.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.