Job Information
Hilton Account Manager, Area Sales Office, Remote in Brisbane, Australia
Part Time - Work from Home position in Brisbane or Perth!
What will I be doing?
In your new role you will be responsible for developing and expanding current existing accounts while building relationships with continuing and new customers.
- Working with a small team, all selling and achieving set sales targets for an expanding portfolio – currently for 24 hotels within Australasia.
- Researching potential customer’s needs to maximise potential and conversion
- Communicating with hotel based sales team any customer requests
- Contracting and completing RFP’s for requested hotels
- Understand current corporate market conditions and competitor set in each city
- Arranging tours of inspections with hotel sales teams as required
- Handle all telephone calls in a professional manner and demonstrate high standards of customer service at all times
- Seek proactive opportunities to increase sales and conversions with the team
- Build strong relationships with customers to fully understand their needs
- The ability to be flexible and change as needed
What are we looking for?
- Excellent interpersonal, verbal and written communication skills are required
- Proficiency with Microsoft Word, Excel and Outlook computer programs and confidence in your ability to quickly adapt to the use of hotel and sales software systems
- Fluent in the English language in order to communicate professionally with guests and team members, both in person and over the telephone
- A passion for delivering exceptional guest experiences
- Exceptional rapport building skills with both customers and your sales and support team
- A proven ability to close sales
- An outgoing and positive personality
- Be highly organised, able to work independently and have strong administration skills
It would be advantageous for you to demonstrate the following capabilities:
- Demonstrated experience working in sales with set targets
- Knowledge of the Sales Force / Delphi FDC sales software system
As a Hilton team member, you can expect to receive:
- Comprehensive training and support for your new role
- Team member only discount global Hilton room rates
- Discounts of up to 50% on products and services in participating Hilton outlets
- Access to Hilton University training, offering more than 3000 learning programs
- Career development planning opportunities
Job: Sales
Title: Account Manager, Area Sales Office, Remote
Location: null
Requisition ID: HOT0ASNF
EOE/AA/Disabled/Veterans