Job Information
AVI SYSTEMS, INC Audio-Visual Service Technician - 11417 in BROOKFIELD, Wisconsin
JOB REQUIREMENTS: Audio-Visual Service Technician - 11417 DESCRIPTION/RESPONSIBILITIES: Audio-Visual Service Technician Milwaukee, WI, 3275 Intertech Drive, Brookfield, Wisconsin, United States of America Req #11417 The Field Service Technician will travel to customer sites to provide scheduled maintenance, troubleshooting and repair service of their AV systems. What You Will Be Doing: * You would diagnose and resolve technical issues with AV systems, including troubleshooting connectivity * Provide technical support and training to clients on the operation and functionality of AV equipment * Perform routine maintenance and inspections of AV Systems to ensure optimal performance and reliability * Assist in documenting service procedures and service-related activities * Collaborate with team members to meet project deadlines and deliver high-quality service to clients AVI offers the following benefits to our employee owners: * Medical Insurance : Options for HDHP and Copay plans. * Dental and Vision Plans * Employer Paid * Short-Term Disability * Voluntary Life Insurance and Long-Term Disability * Employee Stock Ownership Plan (ESOP) : 401(k) Match, Profit Sharing & Dividends * Health Savings Account (HSA) and Flexible Spending Account (FSA) * Employer Paid Employee Assistance Program : Three face-to-face visits with a counselor plus additional financial, legal, and health resources. * Tuition Reimbursement AVI is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans. Other details * Job Family Technician * Pay Type Hourly Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** OTHER EXPERIENCE AND QUALIFICATIONS: What You Bring to Assure Success: * Previous experience in the service or installation of AV systems * Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques * Ability to load code and DSP files including Crestron, BIAMP, and Q-SYS * Ability to work independently, be self-directed and make sound decisions based on customer satisfaction * Excellent communication skills with a customer service-oriented approach * Ability and willingness to travel to customer sites * CTS Certification is preferred, but not required with the right experience. Any other industry related certs or training are also a plus. (Ex: Crestron, Extron, Biamp, QSC, Shure, etc.) ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=473b9ef1331ece438c9a374853ae380f Other: Applicants ONLY to apply via URL link provided!