Job Information
Robert Half Field Technician in Brooklyn, New York
Description We are offering a contract to hire employment opportunity for a Field Technician in the non-profit industry, located in Brooklyn, New York. As a Field Technician, you will be tasked with troubleshooting, maintaining, and configuring various equipment and software, as well as providing onsite support to end users.
Responsibilities:
• Respond promptly to incoming calls, emails, or pages regarding desktop problems.
• Perform onsite analysis and diagnosis of complex desktop problems and implement corrective solutions as needed.
• Install, configure, test, maintain, and monitor end-user workstations and related hardware and software.
• Administer and resolve issues with associated end-user workstation networking software products when required.
• Collaborate with network administrators to ensure the efficient operation of the desktop computing environment.
• Maintain an inventory of all monitors, keyboards, hard drives, modems, network equipment, and other components.
• Assist in developing and recommending long-term strategies for meeting future desktop hardware needs.
• Conduct research on desktop products in support of procurement and development efforts.
• Evaluate and recommend products for purchase.
• Write technical specifications for the purchase of PCs, desktop hardware, and related products.
• Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Requirements • Must have a minimum of 5 years of experience as a Field Technician in a non-profit environment
• Proficient in MS Windows, MS Windows 10, and MS Office 365
• Experience with onsite support, end-user support, and handling network issues
• Knowledgeable in network configuration, network connectivity, and working with network printers
• Expertise in working with PC hardware, network hardware, and laptop hardware
• Familiarity with Cisco technologies, Cisco hardware, router switches, and router configuration
• Proficiency with DNS, DHCP, TCP/IP, and terminals
• Ability to troubleshoot Wi-Fi issues and work with Cisco routers
• Must have excellent problem-solving abilities and strong communication skills
• High degree of professionalism and ability to work independently and as part of a team
• Must be willing to travel for field assignments and provide timely and efficient support. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .