Job Information
Medical Mutual of Ohio CRM Business Systems Analyst I-IV in Brooklyn, Ohio
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Medical Mutual’ s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.
Business Systems Analyst II
Provides the interface between the business and information technology areas with an understanding of priorities and high-level concerns of both areas. Works with business partners to analyze/prioritize business requirements and reviews/produces specifications for any change to technology applications. Works with the systems development team throughout the project life cycle to ensure that they provide systems solutions to meet business needs. Assists in the development of the business case and project estimates for the proposed solution.
Business Systems Analyst III
Provides the interface between the business and information technology areas to identify business requirements based on an understanding of priorities and high-level concerns of both areas. Works with the systems development team throughout the project life cycle to ensure that they provide systems solutions to meet business needs. Facilitates development of the business case and project estimates for the proposed solution. As required, functions as a project leader on small-scope projects.
Business Systems Analyst IV
Provides the interface between the business and information technology areas with an understanding of priorities and high-level concerns of both areas. Coordinates and leads the systems development team throughout the project life cycle (including post implementation) to ensure that they provide systems solutions to meet business needs. Develops the business case and project estimates for the proposed solution. Functions as a project leader on projects.
Responsibilities
Business Systems Analyst II
Captures business needs and shapes requirements through dialogue with business partners and IT. Assists in the development of the business case and project estimates for the proposed solution.
Supports the development of documentation of solutions and verifies against user requirements.
Assists in conducting design reviews and walkthroughs to communicate systems designs and validate proposed solutions.
Leads the testing, implementation, and training phases of systems projects.
Provides project management support as needed.
Engages in continuous education and staff development.
Performs other duties as assigned.
Business Systems Analyst III
Captures business needs and shapes requirements through dialogue with business partners and IT. Leads the development of the business case and project estimates for the proposed solution.
Research alternative solutions, develops documentation of solutions and verifies against user requirements. Obtains approval on requirements.
Leads the testing, implementation, and training phases of systems projects.
Coordinates design reviews and walkthroughs to communicate systems designs and validate proposed solutions.
Provides project management leadership and coordination as needed.
Business Systems Analyst IV
Creation and maintenance of end-to-end automation of deployment, monitoring, and infrastructure management.
Build and configure delivery environments to support SDLC processes.
Creation and enforcement of governance around development quality and security processes.
Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks.
Troubleshoot issues in preproduction environments and assist in successful elevation of development.
Document and recommend improvements and enhancements for our SDLC process.
Teach and train peers and developers on tooling and processes to help improve efficiency of their work.
Performs other duties as assigned.
Qualifications
Business Systems Analyst II
Education and Experience
Bachelor’s degree in Computer Science, business or related field.
2 year’s experience as a business analyst.
Technical Skills and Knowledge:
CRM experience preferred.
Strong technical writing skills.
Advanced understanding of the systems development life cycle.
Business Systems Analyst III
Education and Experience
Bachelor’s degree in Computer Science, business or related field.
5 year’s experience as a business analyst.
1 year of experience in project management.
Technical Skills and Knowledge:
CRM experience preferred
Advanced understanding of system design concepts.
Advanced understanding of the systems development life cycle.
Working knowledge of project management practices.
Business Systems Analyst IV
Education and Experience
Bachelor’s degree in Computer Science, business or related field.
6 year’s experience as a business analyst.
2 year’s experience in project management.
Technical Skills and Knowledge:
CRM experience preferred
Advanced understanding of system design concepts.
Advanced understanding of the systems development life cycle.
Working knowledge of project management practices.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work
We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse, and headset.
Whether you are working remotely or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
On-site cafeteria, serving hot breakfast and lunch, at our Brooklyn, OH location. Convenience stores at many locations.
Discounts at many places in and around town, just for being a Medical Mutual team member.
The opportunity to earn cash rewards for shopping with our customers.
Business casual attire, including jeans.
Excellent Benefits
Employee bonus program
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Excellent medical, dental, vision, life, and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
Company holidays and up to 16PTO days during the first year of employment with options to carry over unused PTO time.
After one year of service, parental leave for eligible employees who become parents through maternity, paternity, or adoption.
An Investment in You
Career development programs and classes.
Mentoring and coaching to help you advance in your career.
Tuition reimbursement up to $5,250 per year, theIRS maximum.
Diverse, inclusive, and welcoming culture with Business Resource Groups.
About Medical Mutual
Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we do not answer Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There is a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Our plans provide peace of mind to more than 1.5 million Ohioans.
We are not just one of the largest health insurance companies based in Ohio, we are also the longest running. Founded in 1934, we aree proud of our rich history with the communities where we live and work.
At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
Title: CRM Business Systems Analyst I-IV
Location: OH-Brooklyn
Requisition ID: 2400086