Job Information
Griswold Home Care, Inc Administrative Assistant in Broomfield, Colorado
Griswold Home Care Administrative Assistant Job Description Overview: We are seeking a compassionate, organized, and detail-oriented Administrative Assistant to join our team. The ideal candidate will serve as a key point of contact between the Administrators, Coordinator team, and fellow colleagues. This role is vital in ensuring the daily operations run smoothly, with a strong focus on delivering high-quality service and care. As an advocate and informational resource, you will help support our care teams, clients, their families, and the broader community. Primary responsibilities: · Answer incoming calls in a professional, friendly, and efficient manner, addressing client and caregiver inquiries. · Maintain and update client and caregiver records, ensuring accuracy in spreadsheets and our software systems. · Log client and caregiver activity, tracking schedules, updates, and changes within software system. · Resolve issues or concerns promptly, addressing both client and caregiver needs to ensure satisfaction. · Identify opportunities to enhance the quality of care and increase service hours when applicable. · Support the scheduling and coordination of caregiver assignments and client needs. · Foster positive relationships with clients, caregivers, and other stake holders. Qualifications: · Passionate about providing quality care, especially for seniors. · Excellent interpersonal skills with the ability to work effectively in a collaborative, team-oriented environment. · Strong listening skills and the ability to remain patient and calm under pressure. · Self-motivated and able to work independently with minimal supervision. · Highly organized, with strong attention to detail. · Proficient in Microsoft Office (Excel, Word, etc) and comfortable using various software systems. · Knowledge of the senior care field is preferred, but not required. · Bilingual (Spanish/English) is a plus. · Ability to work in person (Broomfield) Monday-Friday 8a-5p with a 1-hour lunch break. · Ability to be on-call (at home) 2 holidays per year. Job Type: Full time Salary: $20-$21 per hour. Benefits: · 401(k) · Dental Insurance · Vision Insurance · Health Insurance · Employee Assistance Program · Paid Time Off · Sick time Who we are: We are a dedicated team committed to providing compassionate, personalized care to our clients, particularly seniors. If you or someone who thrives in a supportive, dynamic environment and is passionate about making a difference, we would love to meet you.