Shire Logistics Outsourcing KPI Lead in Brussels, Belgium

The KPI Lead is accountable & responsible for overall KPI Management of 3PL/4PL in the network, managing the collection of the data, analyzing it and identifying problems and developing recommendation/action plans based on facts’ finding and analysis that support Supply Chain improvements. KPI Lead works in a strong relationship with 3PL&WH Leads & KPI analyst

An ideal candidate will have strong knowledge of supply chain logistics & lean management, outside of the box thinking to challenge suppliers & provide proactive support to Supply Chain & Region Leads.

The candidate will also have to have strong communication and coordination skills.

This position is accountable for evaluating and improving current business processes & performance through working directly with the 3PL/4PL. The implementation of action plans will be with support of influencing leaders and engaging key stakeholders of the organization to best meet the long range objectives.

The main activities are :

Performance management

  • Responsible to measure, analyze and manage supplier performance by using a standardized report

  • Drive continuous improvement with 3PL Leads & suppliers

  • Onboard Supply Chain & Quality team in the review & improvement of our supplier performance

  • Lead & challenge 3PL leads & Suppliers on root cause & countermeasure regarding supplier performance

  • Establish & Lead standard process for report review, action implementation & report out to top management


  • Continuously improve KPIs & cost visualization

  • Process standardization of collection, validation & review of KPIs

  • Agree & implement Global standard KPIs to new suppliers

  • Propose new way of working to give higher control & better visibility to the team

  • Standardize cost management (from invoice to validation to reporting)

Analytical support

  • Work closely with the KPI analyst and ensure data accuracy & on time reception from suppliers

  • Facilitate strategic decision regarding cost savings initiatives, network optimization, requests for proposal (RFP), contract negotiations, data integration and supplier transitions.

  • Support 3PL, Supply Chain & Procurement Leads in providing insight of Warehouse & Distribution performance (operational & cost)

Education, Skills and Knowledge :

  • A Bachelor’s degree in Logistics, Supply Chain, Business or equivalent

  • 3 to 5 years experience in Logistics & Distribution

  • Strong experience and knowledge in using Microsoft office suite – e.g. PowerPoint, project and Word. Advanced skills in Excel & Visio – process mapping a must.

  • Experience with reporting tool (Hyperion, Qlik) is a plus

  • Experience in cross functional environment

  • Experience in SAP is an advantage.

  • Knowledge of different aspects of regulatory compliance that impact a pharmaceutical supply chain is a plus. This can include but is not limited to FDA or cGMP considerations and controlled substance regulations.

  • Ability to think “outside the box” Excellent analytical and critical thinking skills

  • Building consensus approach

  • Effective written and oral communication skills are required to facilitate information flow across internal / external supply chain partners and senior leadership.

  • Ability to work well under pressure (multitasking).

  • Fluent (written & speaking) English, any other language is a plus

Living our leadership behaviors is a basic expectation for all Shire employees. Shire expects all employees to embody the following:

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Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.