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Come increase agility and value from Microsoft’s server fleet. The Microsoft Capacity Infrastructure Services team in Azure Core is responsible for provisioning new capacity (servers, networking) to enable Azure customers to leverage the latest offerings, see the illusion of infinite capacity, and grow the Azure business efficiently at hyperscale. After running for many years, the cycle is continued by safely taking old capacity offline (decommissioning/deprovisioning) and provisioning new capacity again in its place thus ensuring the cloud remains healthy and current. When portions of the cloud need to be reconfigured to be optimized to current demands, it needs to be done as quickly and efficiently as possible to capture the most value – and it needs to be done at cloud scale.

As a Principal Software Engineer Manager - Azure Core, you’ll work with a breadth of partners across Microsoft including developers in service teams, hardware engineers, network engineers, datacenter technicians, supply chain managers, and business leaders to enable the seamless update of hardware and the corresponding software systems that run Microsoft’s cloud.

This opportunity will enable you to learn unparalleled system-wide knowledge of how the Azure cloud is built and maintained. The contacts you make with experts will enable you to deep dive on services and new technologies. You’ll partner with them to develop improvements to increase agility and efficiency.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Guides partnership with appropriate stakeholders (e.g., project manager, technical lead) to determine user requirements within and across teams. Leverages a variety of feedback channels to incorporate insights into future designs or solution fixes. Guides incorporation of appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value. Begins to determine additional critical metrics.

• Guides others through efforts and discussions for architecture of aspects of products/solutions (e.g., design, cost). Creates proposals for architecture and design documents, and leads testing of hypotheses and proposed solutions. Shares and acts on findings from investigations and owns design decisions and oversees the less experienced team members. Guides others and writes documents for designs or User Stories and determines the technology that will be leveraged and how they will interact. Leads design discussions with the team and shares findings/learnings from investigations, owns design decisions. Guides employees to consider, and leads efforts to assure system architecture meets security and compliance requirements and expectations.

• Guides teams and leads identification of dependencies and the development of design documents for a product, application, service, or platform. Leads identification of other teams and technologies that will be leveraged, how they will interact, and when one's system may provide support to others. Guides teams through efforts to determine back-end dependencies associated with product, application, service, or platform functionality for the solution/product. Demonstrates deep understanding of up and downstream effects of solutions and work provided to ensure appropriate security and performance, driving reliability in the solutions, and optimize dependency chains and retrieves across teams. Identifies areas of dependency and overlap with other teams or team members and drives coordination. Enables cross-team communications and resolves conflicts between teams.

• Coaches others to review code of a product to assure it meets the team's and Microsoft’s quality standards, is reliable and accurate, and is appropriate for the scale of the product/solution. Applies feedback to current and future iterations. Participates in code reviews to ensure coding standards are followed. Considers diagnosability, reliability, and maintainability when reviewing code and understands when code is ready to be shared or delivered. Applies and screens for coding patterns and best practices in reviews, and provides feedback on code to drive adherence to best practices.

• Guides team to drive multiple group's project plans, release plans, and work items in coordination with appropriate stakeholders (e.g., project managers). Breaks down very long-term project vision into milestones. Guides to other members for project estimation. Anticipates future goals to guide future resources. Reviews, implements, and recommends updates to resource management in response to changing context.

• Guides team and acts as an expert for Designated Responsible Individual (DRI) and monitors other engineers across product lines, working on call to monitor system/product/service for degradation, downtime, or interruptions. Alerts stakeholders to status and establishes actions to restore system/product/service. Develops a playbook, guidelines, and processes for the team to resolve issues. Coordinates people and resources to ensure DRI responsibilities are covered across teams. Ensures responses are within Service Level Agreement (SLA) timeframe. Has line of sight to incidences and plans to address emerging issues. Leads efforts to reduce incident volume, looking globally at incidences and providing broad resolutions.

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, or related technical discipline

• Technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience

• People Management Experience

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .