Job Information
GE Vernova Customer Order and Fulfillment Specialist in Budapest, Hungary
Job Description Summary
Looking to make a global impact and solve problems?
Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.
What impact you’ll make?
The Customer Order and Fulfilment Specialist is the primary point of contact for GE personnel - field and HQ, and GE facilities for OTR (Order to Remittance) issues relating to total Order Processing including cash collection activities. Responsible for define work or projects with moderate complexity. Follow an individual work plan, meet day-to-day short-term objectives, and resolve issues through immediate action or short-term planning.
Job Description
What you’ll do
Responsible for total ownership of Order documents with regard to accuracy, clarity, quality, and timelines.
Must strive to meet all Customer request dates, reduce processing cycles and keep backlog of orders to a minimum.
Provide factory/sourcing commitments with regard to short cycle demands and documentation to Customers and GE representatives as appropriate.
Understand all Customer Special Requirements, communicate to and follow up with those responsible for all accurate and complete fulfilment.
Manage and administer all fulfilment related exporting activities including documents creation, shipment tracking, and sales recognition and all necessary document archiving function.
What you’ll bring (Basic Qualifications)
College or university degree or equivalent experience
Some work experience in the Customer Service
Extended knowledge of export regulations, terms and processes
Excellent communication skills, self-motivated, and ability to handle multiple priorities
Ability to perform in a team environment
Self-starter, capable of working with minimum supervision
Fluent in English and Hungarian
Proficiency in Microsoft Office applications
Strong customer service mind-set
What will make you stand out
Work experience in international trading
Technical degree and familiarity with the Energy Industry
Other Language capability is an advantage
Six Sigma trained and certified Green/Black Belt (only for GE EEs)
Integrated Management Systems knowledge (pref. ORACLE)
Prior experience in a global customer service position is preferred
LEAN Principles experience is preferred
Ability to mentor, train, and develop better processes and to learn new ones
What we offer you
Complex, comprehensive benefit package - cafeteria, annual bonus, Home Office support, Union Health Insurance
Enhanced fuel reimbursement by car
Career growth developed together with the company
Hybrid working - Home Office working and the possibility to visit the office at Veresegyház
A modern company culture striving for continuous development
Supporting a healthy lifestyle and rhythm
Additional Notes:
Successful applicant will be legally eligible to enter into an employment relationship under the laws of Hungary
This is a hybrid role with three days remote and two days in the office.
Additional Information
Relocation Assistance Provided: No