Job Information
Oracle Senior Advanced Services Engineer - Customer Success Services (CSS) – Database (Hungary) in BUDAPEST, Hungary
Job Description
Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We’re looking for an experienced and self-motivated engineer to work on customer premises in the Budapest, Hungary area as our Database Specialist. Join the team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services.
What you will do
Become our customers’ trusted technical advisor and develop a deep knowledge of their systems and needs. You’ll support the operation of infrastructure and database onsite and in cloud, delivering services that drive customer success and innovation.
Improve the stability, availability, and performance of critical production databases
Provide operational support and engage in escalations for essential business systems.
Deliver assistance with software installation, configuration, health assessments, and performance reviews
Analyze new and complex issues, performing thorough root cause investigations.
Offer problem-solving expertise while considering customer constraints and risk management
Deliver architecture advisory services, including reviews and conceptual support.
Conduct research and promptly address technical inquiries, ensuring effective communication at various organizational levels
Educate customers on product features, best practices, upgrades and patches
We also use…
Exadata, OCI, Oracle VM, Unix
Grid Infrastructure: RAC, ASM
HA Oracle products: Data Guard
Enterprise Manager (OEM), Grid Control
SQL optimization, AWR, ASH, traces
ODG, OGG, security, RMAN
json, python, shell scripting
Required experience
Hands-on experience with the Oracle Engineered Systems : Exadata Platform Infrastructure , Exadata Engineered Systems, Real Application Clusters (RAC) and Enterprise Manager Grid Control is essential. ODA, ZDLRA, ZFS Storage-Pool, OVM experience is preferred.
Grid Infrastructure: RAC, ASM
Hands-on experience in Oracle Database performance tuning and troubleshooting
Hands-on experience in HA installations, Data Guard knowledge and experience is preferred.
Enterprise Manager (OEM), Grid Control
Hand-on experience in SQL optimization, AWR, ASH, traces
Oracle Cloud Infrastructure (OCI) experience will be an advantage
The following additional products and technologies will be an advantage: Goldengate, Security Products, Java, xml, sql, shell scripting
Personal Competencies
Proven experience in installing, configuring, administering Oracle Exadata Platform, preferably gained in a production environment
Excellent troubleshooting and analytical skills
Self-motivated and resourceful
Strong verbal and writing communication skills in English and Hungarian
Ability to spot proactive services to the benefit of customer
Ability to work as a team-player as well on own initiative
Ability to work under pressure in escalated situations
Ability to have effective communication with the appropriate levels when dealing with complex situations
Ability to take ownership of (escalated) problems
Ability to travel on regular basis
Good presentation skills
Oracle Certified Associate and/or Professional qualification will be an advantage
Professional Competencies
University Degree or comparable education/professional experience
Perennial work experience in Support, Consulting, IT Operations or Administration would be ideal
Excellent experience as Systems Administrator
Experience with Oracle Enterprise Manager Grid Control
Some experience with Oracle Cloud products will be an advantage
Good familiarity with Networks protocols, Unix, Linux and Windows environments and shell scripting
At least 5-6 years’ experience in working with Oracle products related to Database, Engineered Systems
Fluent in Hungarian and English languages
What we will offer you
A competitive salary with exciting benefits
Flexible and remote working
Learning and development opportunities to advance your career
An Employee Assistance Program to support your health
Employee resource groups that champion our diverse communities
Core benefits such as medical, life insurance, and access to retirement planning
An inclusive culture that celebrates what makes you unique
At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/
Career Level - IC3
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer