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M&T Bank 2025 Management Development Program Retail Experience Product Owner,-Buffalo, NY in Buffalo, New York

Overview:

Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT) training. Core Training responsibilities include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on two group project assignments. OJT responsibilities vary by department and are assigned by the department manager. The position may be responsible for additional projects as assigned by the department manager or Leadership Development Manager-MDP.

Department Description:

The Retail Experience Team supports our Consumer Banking division through planning, development, and the implementation of new technology products and experiences that support our Bankers. Our team makes a direct impact by formulating strategies and deploying solutions that improve the customer experience, empower employees, reduce risk & friction, and help achieve operating efficiency.

Department Responsibilities:

This entry level Product Owner role provides the opportunity to work directly with experienced Product Owners to understand the detailed workings of the M&T Bank Consumer Agile Program, our products, and agile way of working through continuous delivery - with the goal of becoming an Agile Product Owner. This role will begin to elicit customer and stakeholder feedback, requirements, and analyze customer needs to inform product enhancements and digital solutions. You’ll initially serve as a support role with a focus on learning the ins-and-outs of specific products as well as how we manage and update them.

Responsibilities will include:

•Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions quickly and thoughtfully to move delivery forward in alignment with overall product vision and strategy.

•Dig into problems and perform analysis, making data-driven decisions and share findings with business and technology teams.

•Work with senior stakeholders & decision-makers to build a backlog of experiences.

•Manage the agreed-upon backlog priority for each sprint and product increment.

•Write and break down user stories with supporting acceptance criteria.

•Assist in the creation and upkeep of documentation to ensure that all practices and processes are followed.

•Utilize data on features and user behavior to assist in user story creation and analysis.

•Leverage all types of requirements modeling/visualizations/journey mapping to ensure full understanding of the ‘What’ to the delivery team.

•Bridge the gaps between technical needs and the requirements of our users so that innovative and exciting solutions are delivered to the customer.

•Learn about and eventually facilitate Agile ceremonies, make recommendations for more efficient delivery in the Agile product lifecycle.

Primary Responsibilities:

  • Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager and Leadership Development Manager-MDP.

  • Core Training - Participate in ten weeks of training throughout the one-year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills. Develop a solid understanding of banking functions, processes, and operations.

  • Group Projects - Participate in two group project assignments, working with a team of their peers to build relationships within their teams as well as with project sponsors, internal and external contacts, and senior management. Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions.

  • On-the-Job Training - The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent's assignment. Job specific training teaches departmental policies, procedures, systems, and products. Upon completion of MDP, all incumbents attain basic skills necessary to become entry-level professionals and/or managers in their assigned department.

  • Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports.

  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.

  • Identify risk-related issues needing escalation to management.

  • Promote an environment that supports diversity and reflects the M&T Bank brand.

  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

  • Complete other related duties as assigned.

Scope of Responsibilities:

The Management Development Program is a non-rotational, one-year training program for recent college graduates where participants learn sales, accounting, project management and leadership skills depending upon their career track. Various methods of training include classroom study, divisional orientations, and teamwork on group projects. These fundamentals are coupled with on-the-job training to allow for immediate application in the area for which the participant has been hired.

Scope of Responsibilities:

The Management Development Program is a non-rotational, one-year training program for recent college graduates where participants learn sales, accounting, project management and leadership skills depending upon their career track. Various methods of training include classroom study, divisional orientations, and teamwork on group projects. These fundamentals are coupled with on-the-job training to allow for immediate application in the area for which the participant has been hired.

Supervisory/ Managerial Responsibilities:

Not Applicable.

Education and Experience Required:

  • Bachelor's Degree candidate at a school where M&T Bank recruits MDPs (or an MBA student with no work experience).

  • Outstanding academic credentials (GPA of 3.0 or better).

  • Up to 1 years' work experience.

  • Outstanding written and verbal communication skills.

  • Demonstrated interpersonal skills.

  • Demonstrated analytical skills.

  • Demonstrated computer skills.

  • Demonstrated presentation skills.

  • Demonstrated leadership abilities.

  • Work/internship experience.

  • Work Visa Sponsorship not offered for this role

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.

Location

Buffalo, New York, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

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