Shire Jobs

Sr. Product Support Specialist, Strategic Pricing & Deal Desk

Date: Jun 4, 2024

Location:

Buford, GA, US, 30518

Global Industrial

Corporate Overview

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

Key Responsibilities

Responsibilities: The Sr. Product Support Specialist will be responsible for handling our largest and most complex sourcing opportunities across their assigned categories. This role will be responsible for end to end sourcing to ensure these large opportunities have the overall best cost to ensure competitive price positions. This position is extremely high paced and will support our Strategic Account Sellers who manage our top customers

• Responsible for sourcing, negotiating and collaborating with our top vendors (SPP) and top opportunities.

• Serve as an intermediary between the Sales and our suppliers and manufacturers.

• Provide resolutions to product related questions to support quote and order sell through

• Communicate with product managers and vendors to source special products and pricing quotes.

• Be a technical expert on your assigned product line(s) to provide accurate and rapid assistance.

• Work as part of a collaborative team, offering strategic solutions and recommendations to improve win rates and competitive positioning

Competencies and skills

Qualifications:

• 3-5 years’ experience in customer service, sales support or related business experience.

• Skilled at interpreting and distilling complex or technical information for others.

• Ability to prioritize work in a fast –paced environment, handle multiple tasks and work under time constraints.

• Outstanding oral and written communication skills.

• Excellent PC skills required in Microsoft Office.

• Strong problem-solving and organizational skills.

• Bachelor’s Degree is a plus but not required.

• Industrial equipment product knowledge a plus.

• Strong Category Acumen and ability to communicate to multi-levels in organization

EEO/AA Statement

Global Industrial provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.