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Panasonic Maintenance Services Representative in Burlingame, California


  • Perform maintenance, preventive maintenance, and alterations to Panasonic Avionics Corporation (PAC) In- flight Entertainment Systems on aircraft subjected to FAA/CAA/EASA/CASA Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment.


  • Aircraft/IFE Maintenance and Support

  • Perform built-in test (BIT) and manual test of Panasonic Avionics Corporation IFE systems.

  • Troubleshoot electronic units, cabling or seat consoles in which failures occur down to the line replaceable modules, using knowledge of electronic theory.

  • Identify necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling.

  • Operate a vehicle on airport property and around aircraft.

  • Operate airline communications equipment.

  • Communicate and interface with customer.

  • Administrative/Documentation

  • Document the testing and repairs using computer and bar-coding equipment.

  • Receive and prepare parts.

  • Assist in tracking the spares inventory.

  • Perform other reasonable related duties as assigned by immediate supervisor or upper management.


  • High school diploma or equivalent.

  • 1 -3 years related industry experience preferred.

  • Appropriate academic/technical qualifications and experience to satisfy regulatory licensing, FAA A&P

  • Ability to pass extensive security and background checks.


  • Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instruction in English.

  • Proficient in Word, Excel, Outlook (MS products).

  • Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with one or two years of related industry experience.

  • Ability to work in a high-stress, high-pressure environment.

  • Determines methods and procedures on new assignments.

  • Works on problems of moderate to diverse scope requiring considerable judgment and initiative.

  • Understands implications of work and makes recommendations for solutions.

  • As a skilled specialist, completes tasks in resourceful and effective ways.


  • May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.

  • Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.

  • Must be able to work any shift, weekends and holidays.

  • Manual dexterity to grasp and work with tool parts and equipment.

  • Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.

  • Ability to operate under extreme weather conditions and in confined spaces for extended periods.

  • Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.

  • Climb and work from ladder or platforms.