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The City of San Jose PeopleSoft Technical Lead (Enterprise Supervising Technology Analyst), Information Technology Department in CA, United States

The City of San José is recruiting for a PeopleSoft Technical Lead (Enterprise Supervising Technology Analyst) in the Information Technology Department. As a technical lead, this position will be responsible for overseeing and managing technical support and application development for the Oracle PeopleSoft Human Capital Management (HCM) 9.2 Payroll, Time and Labor (T&L), Benefits, and Absence Management modules.

This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and lead others. We are seeking an individual with a willingness to adapt to an ever-changing environment.

The ideal candidate should have experience supporting enterprise-level production time and labor, benefits, and payroll modules including both solid functional and in-depth technical knowledge of the benefits, time and labor, and payroll processes. This position demands a proven ability to resolve complex technical issues in a timely manner. Also, teamwork and a positive attitude are essential to succeed in this position.

Duties may include but are not limited to:

  • Provides technical leadership for the City’s Oracle PeopleSoft HCM 9.2 application, specifically with the Payroll for North America, Time and Labor, and Absence Management, and Benefits modules.

  • Communicates with stakeholders to gather functional requirements and produces technical specifications and documentation.

  • Develops, supports, modifies, and tests customized programs related to City’s payroll, T&L, benefits, and absence management requirements.

  • Performs hands-on system configuration and advanced troubleshooting for supported PeopleSoft HCM 9.2 modules.

  • Leads upgrade and enhancement projects related to Peoplesoft Update Manager (PUM) applications and custom programs.

  • Learns existing City business practices and their related customizations.

  • Develops technical guidelines and governance framework to ensure best practices are followed.

  • Provides technical leadership and mentoring for functional analysts.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.


The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise- Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools; and, breadth of expertise to manage major technology services, programs, and products across multiple departmental technology environments and ensure cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations.

The ideal candidate will also possess a combination of the following knowledge and experience:

  • Current technical hands-on experience in designing, configuring, implementing, managing, and troubleshooting in PeopleSoft tools such as:

o SQR;

o SQL;

o Application Designer;

o Application Engine;

o PeopleCode;

o Integration Broker;

o BI Publisher;

o Component Interface;

o Excel to Component Interface (CI); and/or,

o Query Manager.

  • Experience with the following PeopleSoft HCM 9.2 Modules:

o General Time and Labor setup;

o Time and Labor rules;

o Time Administration;

o General Payroll setup;

o Load time and labor;

o Payroll COBOL processes such as pay calculation and pay confirmation;

o Fair Labor Standard Act (FLSA) Overtime;

o Labor distribution;

o Payroll interfaces;

o Absence Management; and/or,

o Year-end and W-2 processing

  • Experience with Benefits, Benefits Administration, and health provider interfaces.

  • Experience creating and updating technical documents.

Project Management– Ensures support for projects and implements agency goals and strategic objectives.

Problem Solving– Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Teamwork & Interpersonal Skills– Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills– Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

*Minimum Qualifications:*

Education and Experience:

A Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support.

Acceptable Substitution:

  • Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years.

  • Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support.

Required Licensing:

  • Possession of a valid State of California driver’s license may be required.

Employment Eligibility:Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

_Selection Process_

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

/You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response. /

  1. Please select the following PeopleSoft tools or technology where you have enterprise level experience in designing, developing, testing, and delivering: (Check all that apply)



o Application Designer

o Application Engine

o PeopleCode

o Integration Broker

o BI Publisher

o Component Interface

o Excel to Component Interface (CI)

o Query Manager

o None of the Above

  1. From the technology you selected in the previous question, please provide examples that demonstrate your hands-on experience.

  2. Please describe your experience supporting Oracle PeopleSoft HCM applications. In your answer please include the versions and the specific modules supported, your role and responsibilities, and number of years of experience.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact IT Human Resources

Job: *Information Technology

Organization: **

Title: PeopleSoft Technical Lead (Enterprise Supervising Technology Analyst), Information Technology Department

Location: null

Requisition ID: 2001120