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Job Description

As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales As part of the Customer Success Services (CSS) team, your primary role is to provide post-sales support and solutions to Oracle's customer base while advocating for their needs. This includes managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI) and offering expert guidance to ensure optimal performance, availability, and security of these cloud environments.

We are looking for skilled and self-motivated Cloud DevOps Engineers who possess a strong blend of infrastructure automation, architecture design and implementation, and operational optimization skills specific to Oracle Cloud Infrastructure services (OCI), along with excellent communication abilities.

The ideal candidate will be a forward-thinking IT professional with at least 10 years of industry experience, capable of tackling complex challenges independently. Prior experience in automating and architecting large-scale infrastructure solutions, preferably in OCI or similar cloud platforms, is essential.

Key responsibilities include resolving technical issues and collaborating with internal teams to implement best practices. You will also interact with customers to understand their needs, provide training, and ensure outstanding service delivery.

Career Level - IC4

Responsibilities

• Play a lead role in automating cloud infrastructure implementations using the latest cloud capabilities

• Lead and influence the architectural design, capacity planning, tuning and the operation of customer solutions on OCI

• Support Life Cycle operations and maintenance activities in Oracle Cloud

• Review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack and expand monitoring capabilities

• Configure and tune system and network parameters for optimum performance. Monitor system stability and performance.

• Identify opportunities to improve the health, scalability, and resiliency of cloud services.

• Document infrastructure architecture, configurations, SOPs, General Standards, and processes

• Interact with customers and other internal stakeholders for any priority situations and react/respond timely manner.

Qualifications:

• Bachelor’s degree in computer science or engineering required.

• Proficient experience as a DevOps Engineer or similar role, focusing on cloud technologies.

• 10+ years of overall experience on:

• git or git based source control systems (Bitbucket, GitHub, GitLab).

• CI/CD pipeline tooling like Jenkins

• Infrastructure as Code tools like Terraform, Ansible

• Container technology, e.g. Docker, Kubernetes.

• Network administration & troubleshooting, Linux environments and hands-on Shell scripting

• Cloud IaaS (preferably OCI) architecture design, provisioning, and maintaining Cloud solutions

• Experience with monitoring solutions such as Prometheus, CloudWatch, and the ELK stack is an advantage

• Strong Communication Skills

• Certifications: OCI DevOps Professional, OCI Architect/Operational professional, Architecture Framework such as TOGAF or similar

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer