Job Information
National Express Safety Administrator in Calgary, Alberta
Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group, a global leader in transportation, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn®.
A DIVISION OF NATIONAL EXPRESS LLC
National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2,800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLC’s corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
To ensure all regulatory, legislative, contract and Stock/ National Express required compliance documentation is secured for all Driver and Monitor files in order to ensure only qualified drivers and monitors transport students and passengers.
Responsibilities
Liaise with Trainers and Recruiters to ensure all required Driver Qualification, Training File and Medical File documentation is secured, complete, scanned into Beacon and filed accordingly in a timely and accurate manner when onboarding new drivers.
Proactively review Beacon reports in order to manage upcoming expiry of qualifying, training, or medical documents requirements such as license renewal, School Bus Driver Improvement Course, First Aid, Medicals, Abstract, Annual BTW Evaluations etc. so that no documentation is past due of requirement date.
Ensure ongoing receipt of hard copy documents are uploaded to Beacon and then filed in a timely manner.
Ensure only active driver files are kept on hand by reviewing employee status monthly.
Monitor and provide reports to the STS/STM on a weekly basis regarding drivers with 2 or more accidents in a 24 month period, accident/injury trends,
Assist in investigating driver behaviour issues/ complaints received by the CSC.
Ensure accuracy of Safety Award recipient list and order and receive appropriate awards for the CSC.
Liaise with payroll/ Operations regarding driver status issues such as leave of absence, termination, new driver, lost time injury etc.
Enter accident and injury information into Sedgewick and other platforms in a timely manner as required.
Enter employee performance and training data into Compass in a timely manner to ensure integrity of information.
Ensure Accident and Injury Investigation Forms are filled out completely and any required Post accident BTW evaluation or Accident Collision Review and Follow up documentation is complete and included in the accident/ injury file prior to filing.
Assist in planning and supporting monthly safety meetings, Start up, SBDIC courses, First Aid and other driver and monitor training and events as required.
Track and enter non-GPS mileage for monthly KPI reporting.
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager.
Qualifications
Qualifications
High School diploma or equivalent. Some college preferred.
Must complete state certification program or Stock's Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate
No preventable accidents in the past 36 and acceptable driving performance in the past 36 months is required
Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
Strong leadership skills and interpersonal skills
Strong organizational and group presentation skills
Well-developed multi-tasking and time management skills
Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
Ability to respond to unanticipated events to ensure excellence in customer service
Ability to Investigate claims and incidents of questionable conduct, accidents etc.
Computer literacy skills in word processing and spreadsheets
National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers.