Shire Commercial Insights and Analytics Manager in Cambridge, Massachusetts

Position Title: Commercial Insights and Analytics Manager

Primary Duties

This role reports to the US Forecasting & Analysis Lead for US Hematology. They will support the development of business analysis and insights for the $1.7B US Hematology Franchise. They will be responsible for delivering business insights, advanced analytics and supporting decisions across inline and new product launches. This will be achieved via deep understanding of disease states, current and emerging treatment options, regulatory and channel environments, and partnership with cross-functional team members including Marketing, Sales, Finance and Market Access.

This individual will closely work with key stakeholders on key commercial issues and trends, integrating insights from primary and secondary data to help identify key drivers and performance metrics. This individual will influence organizational outcomes by communicating brand performance and providing predictive analytics.

This position will also have regular interactions with the Commercial BI and Data Management group to help assess new and existing data sources and identify innovative uses to drive speed-to-market and increase competitive advantages.


Partner with Brand, Sales and Channel partners to provide timely and accurate decision support and in-depth business insights for all in-line and new product launches.

  • Perform advanced analytics and modeling to identify patterns within the data, uncover insights/brand opportunities and articulate actionable recommendations.

  • Enable senior management to make informed, data-based driven decisions by providing predictive analytics, particularly in areas where data is difficult to assess or is unreliable and a high level of analytical skill is required.

  • Develop and monitor appropriate metrics as an “early warning system” to provide timely insights and influence corrective actions.

  • Partner with marketing, sales and channel stakeholders to develop customized business trackers and KPIs.

  • Support the short and long-term forecast process with the cross-functional team by providing key insights into past events, current environment and future outlook.

  • Work with key stakeholders to support brand-planning activities and quarterly business review process for the commercial organization

Guide identification of data gaps and best practice of data use/analytics

  • Collaborate on technology and data needs with Hematology stakeholders. Partner with US Region Commercial Support teams to deliver on prioritized needs.

  • Participate in cross-functional meetings to ensure data quality and integrity of various secondary sources (e.g. specialty pharmacies, anonymous patient longitudinal data claims). Identify process improvement opportunities.

  • Support evaluation of rapidly evolving data marketplace, identifying, evaluating and acquiring new data sources and forging new partnerships in support of enhancing our competitive capabilities.

Education and Experience Requirements

  • BS/BA required. MBA a Plus

  • 4+ years of business experience in the Pharmaceutical and/or BioTech industry with substantial experience in business analysis and modeling

  • Knowledge of secondary research methodologies and Pharma industry databases.

  • Experience with managing large, unstructured datasets. Experience with anonymous longitudinal patient data claims, specialty pharmacy/hub data preferred

  • Fluency in Excel, Access and in PowerPoint is required. Experience with statistical tools such as SAS, SPSS, R a plus.

Key Skills, Abilities, and Competencies

Strong leadership and communication skills to influence multifunctional business partners and drive meaningful financial and stewardship decisions.

  • Strong team player that has a customer service approach and is solution oriented.

  • Attention to detail and the ability to work individually, within a multi-disciplinary team, as well as with external partners and vendors.

  • Possess strong written and verbal communication skills, problem solving/resolution, and customer focus.

  • Strong organizational skills; planning, coordinating, calendar maintenance.

  • Ability to navigate through changes. Decides and acts, even when faced with uncertainty.

Complexity and Problem Solving

Provide recommendations based on analysis of data and insight generation.

  • Provide objectivity, good judgment and reduce risk around decisions and business monitoring.

  • Individual must draw upon a broad knowledge of industry, suppliers, consultant, data sources & external experts.

  • Develop effective and collaborative relationships across organization

Internal and External Contacts

Internal: US Commercial Hematology leadership, Marketing, Sales Force, Market Insights, Competitive Intelligence, Finance, IT, and US Commercial Operations

External : Data suppliers, external forecasting, market research, and competitive intelligence consultants

Other Job Requirements

US Travel: Limited, less than 5%

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Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.