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Reference #: 6209065003 Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview: The Senior Manager, Project Management is responsible for a team of Project Managers that provide the planning, tracking, resourcing, task execution and status reporting to achieve successful implementation of Inovalon products and services for clients.

The Senior Manager, Project Management is accountable for providing team guidance, mentorship, and coordination, in order to enable and execute client project deliverables within committed timeframes. This position will work closely with the Directo, Project Management, other departments across the organization as well as our Clients to coordinate project delivery from beginning to end. This position provides leadership for all client activities, including the cross functional delivery of products and services.

The Senior Manager works closely with leadership to establish efficient, flexible, and repeatable processes and templates to implement Inovalon products and services

Duties and Responsibilities: * Oversee and direct a team of project managers that manage the implementation of Inovalon products including planning, tracking, resourcing, task execution and status reporting to achieve successful project outcomes; * Mentor project managers by supporting skills development and career progression; * Manage on-going client relationships as appropriate; * Provides guidance and consistent communication of strategy to team leaders; * Ensure the execution of the client implementation processes to accomplish project deliverables and goals in compliance with contract scope, and ensure efficient and effective projects while proactively managing client expectations; * Prepare for and conduct regular, recurring (weekly, bi-weekly, monthly, quarterly) client conference calls and meetings to manage expectations, drive completion of project delivery activities and effectively resolve issues; * Provide information to other Inovalon departments and teams to build and maintain outstanding internal relationships; * Assist with client project budgeting and financial reporting; * Identify, recommend and participate in creating enhanced services and delivery processes; * Responsible for providing a high level of client support/satisfaction through effective management of the implementation planning, communications, and issues resolution; * Receive and respond to client requests on a timely basis, serving as the liaison between clients and Inovalon teams to ensure products and services are delivered timely, in compliance with commitments, and with high quality; * Work closely with Director, Project Management in the development of Statement of Work existing clients; * Define and drive strategies that allow the team to scale and improve output; * Drive a high level of associates' satisfaction and retention within the team and across the organization in support of professional development and accountability and ensure continuing departmental effectiveness through hiring, training, development, and motivation of a competent team; * Maintain compliance with Inovalon's policies, procedures and mission statement; * Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times w th respect to any aspect of the data handled or services rendered in the undertaking of the position; and * Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. Job Requirements: * Minimum of 6 years of proven industry experience managing complex multi-million dollar implementations, multi-year relationships; * Excellent experience of project management related tools such as MS Project, Oracle etc.; * Understanding of industry standards (e.g. PRINCE2/PMBOK, ITIL), project/program/strategy management methodologies and software development methodology (specifically SAFE, agile and Scrum practices); * Leads and manages employees, delegating work, assigning projects, providing guidance and development opportunities, as well as reviewing and providing feedback on performance on a regular basis; * Excellent verbal and written communication skills, and the ability to interact professionally with a diverse group of executives, managers, subject matter experts, internal / external customers and peers; * Analytic, detail-oriented and highly motivated with the ability to work independently; and * Proficient in MS Word, Visio, Excel, PowerPoint and Project. Education: * BA/BS Degree or equivalent; and * CAPM (PMI) or equivalent experience. Physical Demands and Work Environment: * Sedentary work (i.e. sitting for long periods of time). * Exerting up to 10 pounds of force occasionally and/or negligible amount of force. * Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions. * Subject to inside environmental conditions. * Travel for this position will include up to 20% travel.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. Inovalon is most interested in finding the best candidate for the job and you may be just the right person for this or other roles. By embracing diversity, equity and inclusion we enhance our work environment and drive business success. Inovalon strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship. To review the legal requirements, including all labor law posters, please visit this link

Inovalon