Shire Jobs

[Position: Program Manager - Operations [Location: Cape Girardeau, MO [Department/Program: Maternal and Family Programs/LifeHouse Crisis Maternity Home [Primary Shift: M-F, 8:00 am - 5:00 pm [Job Classification: Full -Time [FLSA Classification: Exempt [Salary: $46,000-$49,000 [Travel Required (Y/N,%): Y, 30% (local) [Supervisory Responsibilities: Yes ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}

Why youll love this position:

[Are you passionate about making a positive impact in the lives of mothers and their newborns during times of crisis? We seek a dedicated and experienced Program Operations Manager to join our team at our Lifehouse Crisis Maternity Home in Cape Girardeau. As the Operations Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our facility, providing a high standard of care in a safe and supportive environment for mothers and their babies. This role will also act as the primary public-facing contact for vital relationship building and maintenance efforts required for the programs success. If you are a proactive and compassionate leader ready to take on this exciting and rewarding challenge, we would love to hear from you.

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What youll do:

• Provide oversight of care support staff/teams.
• Act as the primary point of contact for all internal and external program-related inquiries, public-facing events, and agency presentations.
• Assist as needed in case management services.
• Conduct resident intake activities, including orientation.
• Facilitate resident transportation.
• Ensure residents uphold their written commitment to the agreements and expectations of the program.
• Coordinate and monitor in-house class schedules for residents.
• Supervise volunteers, including scheduling and task assignments.
• Assist with written and electronic documentation while managing client records to ensure accuracy, timeliness, and confidentiality.
• Promote and advocate for agency programs and clients with service providers, parent educators, housing agencies, churches, community organizations, and other interested parties.
• Collaborate with the Advancement Department with donors and community partners.
• Performs other related duties as assigned.

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