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UNUM Digital Innovation - Delivery Manager in Carlow, Ireland

Unum Carlow is an ambitious, innovative Technology Centre working as a global team to drive digital transformation. Unum is one of the world's leading employee benefits providers.

We are seeking individuals to join our team of talented IT professionals. If you thrive working in an agile, fast-paced, and delivery-focused environment Unum is for U.

General Summary:

We want someone who wants to work and lead in a dynamic delivery environment, managing internal and external teams in the delivery of complex solutions.

You are responsible for achieving the delivery commitments of your team, owning and improving the performance of the team. You have core project management experience, and enjoy developing and mentoring your team members to achieve their best

You have experience in working with senior stakeholders to manage pipeline and backlog development and delivery, providing support to a portfolio management approach.

Principal Duties and Responsibilities

  • Is responsible for, oversees and evaluates the overall delivery of the team and acts to address issues when necessary.

  • Helps the product owner and team members to prioritize initiatives and sprint releases.

  • Removes obstacles and roadblocks that impact the performance of the team.

  • Works with business partners and team to translate the business strategy or roadmap into backlog items and ensures that the team(s) apply the best software engineering practices including, but not limited to: test driven development, peer reviews, continuous integration and deployment practices, unit and regression test automation, comprehensive approach to addressing NFR, adherence to standards, comprehensive ‘definition of done,’ team retrospectives, etc.

  • Uses metrics and tools to understand team performance and efficiency; takes actions to improve the efficiency of the team.

  • Mentors, coaches, and inspires team members to higher levels of performance. Ensures development plans are focused on enhancing skills and expertise needed within the team. This includes 1-on-1 situational coaching towards results, experimentation and learning.

  • Identifies and promotes pairing/cross training opportunities to enrich the expertise of the team and limit constraints or deficits of specific skills across the organization.

  • Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful.

  • Conducts regular reviews of each team member’s plan and ensures the team member is progressing and addressing skill development needs.

  • Works with colleagues to review the operation and effectiveness of resourcing programs within the organization and contributes ideas for changes and improvements as appropriate.

Job Specifications

  • Bachelors degree in computer science preferred, or relevant technical experience

  • Has 5+ years experience in an IT field, or equivalent relevant work experience

  • Software development or technology background with strong knowledge of relevant technical disciplines

  • Demonstrates understanding of Agile/Lean leadership principles; proficient in agile team development as well as awareness of team training opportunities

  • Exhibits courage by taking smart risks and encouraging others to do so; empowers innovative approaches by motivating others to be proactive and resourceful

  • Able to effectively coach and mentor, and identify and address skills needs and gaps

  • Proficient in methods and techniques for running effective meetings and for understanding and influencing the roles played by participants

  • Displays good interpersonal skills at all levels of contact in a wide variety of situations, demonstrating the ability to listen and influence, and to relate to customers in their own language

  • Demonstrates the ability to champion change and support teams through change

  • Demonstrates the ability to think critically, challenge conventional thinking, and generate and apply unique business insight to create a competitive advantage for the organization.



Unum and its family of businesses offer competitive pay and an excellent benefits package, world-class training and development, and a culture built on employee ideas. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to person’s race, religion, national origin, age, disability, marital status, family status, membership of the travelling community, gender or sexual orientation. Come join us if you’re interested in working in an exciting and challenging environment for a company that is on the move!