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Sylvan Learning Director of Student Advancement in Carmel, Indiana


Do you gain energy from being busy? Do you thrive in a high paced environment? Is building relationships and interacting with new people something that makes you come alive? Do you love seeing the light bulb come on as a child learns something new? Does the classroom not feel like the right fit anymore and have you dreading Monday? In this high performing, fast paced environment, you’re meeting new faces and tackling new challenges everyday. No day and no solution looks the same at Sylvan—and you’ve got to love that to be Director of Student Advancement! If it sounds like something you would love, keep reading…

Sylvan Learning of Indiana is currently hiring a Director of Student Advancement. Sylvan Learning provides academic tutoring for students from Kindergarten through 12th grade so that students can get ahead or just get caught up. As a franchise group of 11 centers throughout Indiana our mission is to see success with every child. The Director of Student Advancement role is to put the educational plan together that achieves success for every child that walks through their door in their particular center or region. This position is education, customer service and business wrapped up into one. Still excited? You guessed it, keep on reading…

The Director of Student Advancement is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met. To ensure a personal learning experience, the Director monitors student performance, meets regularly with families, and connects with school teachers to help ensure the application of skills learned in the classroom. The Director also observes and coaches the teaching staff, ensuring robust instructional experiences. When the Center Director is unavailable or not in the Center, the Director of Student Advancement serves as the point-of-contact for customers and manages Center operations. The Director of Student Advancement also communicates with the Center Director regularly to ensure quality and consistency of the customer experience.


  • Observes and coaches instructional staff on a regular basis to ensure that teachers follow
  • Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust
  • Manages and delivers all conference activities such as preparing conference materials and meeting with parents to keep families enrolled in Sylvan
  • Sets weekly goals with Center Director to drive sales growth
  • Selects and hires teachers, ensuring that all new staff meet Sylvan hiring standards
  • Ensures that all teachers are trained and certified to deliver Sylvan programs
  • Schedules and manages teaching staff to meet Center needs and to control labor costs
  • Partners with Center Director to run day-to-day operations including customer account management
  • Motivates and develops staff by providing ongoing learning opportunities
  • Ensures initial and ongoing progress assessments are administered according to Sylvan standards
  • Ensures that all staff who administer assessments are trained and certified
  • Monitors student progress to ensure goals are achieved and ongoing family needs are met
  • Establishes and maintains ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs
  • May also be required to make school visits, establish and maintain relationships with schools for partnership and marketing purposes
  • Checks students in and out of the Center with particular attention to student safety and well-being
  • Greets and assists students, parents, and potential customers according to Sylvan standards KNOWLEDGE REQUIRED

  • Bachelor's Degree in Education required

  • State teaching credentials (current or expired)
  • Minimum of one or two years of teaching experience preferred; Experience in supervisor role preferred
  • Knowledge of current educational policy
  • Previous retail and/or sales experience preferred
  • Familiarity with instructional technology and tablet computers
  • Experience using Microsoft Word and other standard business applications used by the Center
  • Knowledge of general office equipment such as copiers, printers, and office phones
  • Experience using social media (Facebook, Twitter, etc.) preferred Skills/Requirements

  • Can define what your "win" is

  • Proven ability to engage, motivate, and inspire students to learn
  • Proven ability to supervise, coach, and develop teachers/instructional staff
  • Strong customer service, interpersonal, and communication skills
  • Strong analytical and problem solving skills
  • Thrive on learning new educational techniques and strategies
  • Multitask like it is going out of style
  • Ms. Frizzle is who you wanted to grow up to be
  • Have a memory like Rain Man
  • Know how to control and manage your own time—Ferris Bueller should not be your role model
  • Like people—seriously, do we need to say more?
  • Find kids fun—again, do we need to say more?
  • Can handle a group text
  • You’re a leader who pulls not pushes
  • Own your actions –don’t blame others—that just isn’t nice
  • Believes in the power of Radical Honesty
  • Can embrace the phrase—“it always works out”
  • Loves to learn and sees feedback as an opportunity to grow
  • Believe education is valuable and important
  • Know who Simon Sinek is--or at least watched his Ted Talk before deciding whether or not to apply to this position
  • Ability to work a flexible schedule, including evenings and weekends
  • Hold a bachelor’s degree in Education and a valid teaching license Benefits

  • Health Insurance

  • Dental Insurance
  • Sylvan Tuition Incentives
  • Up to 2 weeks of PTO from start of employment (start date dependent) If you’re a force to be reckoned with in the world and you want to hear more about our dream and how it fits with your dream, and if you’re excited to be a part of a fast growing and fast paced company, take the leap and submit your application today.