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Castle Rock Tire & Oil Master Technician in Castle Rock, Washington

Job Summary:

The Master Technician is a highly skilled role, responsible for performing detailed repair work and maintenance for cars, trucks, and other motor vehicles. You will use applied knowledge and experience of industry best practices to ensure customers' vehicles operate safely and efficiently, while providing 'Rock Solid' customer service.

Duties/Responsibilities:
  • Consults with customer to collect information on vehicle history, problem with the vehicle, and/or known maintenance or repairs required.
  • Identifies mechanical problems visually and/or with computer diagnostic equipment.
  • Performs tests on specific parts and systems to determine whether they are operating properly.
  • Examines critical parts and systems using standard checklists.
  • Plans repairs and timetables for completion; provides customers with time and cost estimates.
  • Performs routine and preventive maintenance including oil changes and tune-ups.
  • Repairs or replaces malfunctioning parts and systems such brake pads, belts, water pumps, transmissions, and other mechanical parts.
  • Conducts post-repair testing and diagnostics.
  • Test drives vehicle to confirm proper operation, that repairs have been made properly, and that problems have been resolved.
  • Performs other related duties as assigned.
Required Skills/Abilities:
  • Extensive knowledge of all aspects of vehicle maintenance and repair
  • Proficient with related computer diagnostic equipment and software
  • Excellent analytical and problem-solving skills
  • Ability to visually diagnose mechanical issues
  • Ability to read service and repair manuals
  • Ability to read work orders
  • Ability to perform repairs in a timely fashion
  • Ability to sell or influence sale of products
Education and Experience:
  • High school diploma or equivalent required
  • Master technician certification from the National Institute for Automotive Service Excellence or equivalent required
  • 5 years of related experience required, 7+ years preferred
Physical Requirements:
  • Must be able to bend, stretch, kneel, and squat to perform repairs and inspections
  • Must be able to lift 50 pounds at a time
  • Must be able to work safely in a noisy area with many odors present
  • Must have enough vision to inspect repair work
Pay options:
  • TBD by experience and other relevant factors; $25 - $35 per hour
About Castle Rock Tire & Oil Inc.: CRTO is a local, family-owned business dedicated to providing outstanding service to our community. We specialize in quality tires and oil product solutions for each of our customers. We're committed to providing a friendly and stress-free experience for both new and returning customers. We source our products from reputable brands to ensure that your vehicle is back on the road, fast!
Equal Opportunity Employer:

CRTO is committed to creating a workplace where our employees reflect the rich diversity of the community--- in race, gender, age, culture, and beliefs --- and we work to support this diversity through our employment practices. We want our employees to thrive both personally and professionally.

All qualified applicants will receive consideration for employment and will not be discriminated against based on race, creed, color, gender, religion, national origin, sexual orientation, age, disability, genetic predisposition or carrier status, protected veteran or military status, domestic violence victim status, partnership status, caregiver status, alienage or citizenship status, marital status, or any other characteristic protected by applicable law.

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