Job Information
American Express Strategic & Planning Analytics Analyst in CDMX, Mexico
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
Responsible of analyzing databases information in order to improve conversion rates from all channels, providing insights to the emerging trends, analyzing risks and opportunities including variance analysis
Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction.
Preparing reports for the management stating trends, patterns, and predictions using relevant data
Preparing final analysis reports for Managers to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
Performing analysis to assess quality and meaning of data.
Developing and maintaining databases, data systems – reorganizing data in a readable format
Filter Data by reviewing reports and performance indicators to identify and correct code problems.
Using automated tools to extract data from primary and secondary sources.
Removing corrupted data and fixing coding errors and related problems
Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
Minimum Qualifications
Actuary, Economics, Mathematics, Engineering
Strong Programming Languages (R, Python, SQL)
Analytical Thinking, mathematical, and creative problem-solving skills
Proficiency in MS Office environment
Proven problem solving and decision making.
Strong verbal communication skills
Logical and efficient, with keen attention to detail
Highly self-motivated and directed
Experience working in a team-oriented, collaborative environment
Preferred Qualifications
Dashboard and Analytics generation. Proficiency on Data Visualization Software i.e. Tableau, PowerBI,
Strong customer service orientation
Obtention of insights and generation of executive presentations to communicate findings.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Operations
Primary Location: Mexico-CDMX-Mexico City
Schedule Full-time
Req ID: 24011734